Servisair Streamlines Training and Compliance Management With Intelex

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Ground handlers leverage software pioneer’s groundbreaking solutions to integrate systems and ensure sustained compliance with customer and regulatory requirements

The Intelex Logo
The implementation of Intelex means we can now track, predict and be more proactive centrally.

Intelex is pleased to announce Servisair, one of the UK and Ireland’s leading ground handling businesses, has chosen Intelex to support training programs across its UK and Ireland sites.

For nearly two decades Intelex, a global leader in web-based business performance solutions, has been helping businesses around the globe streamline and automate training management programs. In the cargo and ground handling industry, compromised training programs can put organizations out of business.

Previously, Servisair had relied on isolated training systems across each of its 24 sites in the UK and Ireland.

“At Servisair we value staff training very highly,” Dave Rodgers, Head of Training at Servisair explains. “Previously every location managed their own systems independently, and while this worked to a point, the implementation of Intelex means we can now track, predict and be more proactive centrally.”

After evaluating a number of vendors, Servisair chose Intelex for both its record of providing superior training management tools, as well as the fact Servisair could pick and choose from array of Intelex solutions rather than being required to purchase one cumbersome and expensive training and learning management system.

Now Servisair uses Intelex to ensure compliance with internal and customer-based requirements, as well as – most importantly – regulatory requirements, particularly those related to Annex 14 and Annex 18 to the ICAO’s Convention on International Civil Aviation. With configurable, real-time dashboards and one-click reporting capabilities Servisair can gain an instant, at-a-glance assessment of the status of companywide training performance, and automated escalating email notifications ensure potential issues are addressed proactively.


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Paul Leavoy

Colin Higgins
The CHA Group
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