Integrated Research Announces an Innovative Solution to Ensure Microsoft® Lync™ is Real-World Ready

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Microsoft Lync users can ensure their implementation and operation success with visibility to their entire UC environment in real time and in replay.

Integrated Research, creators of Prognosis Monitoring Software
Prognosis bridges the gap between server, network and telephony teams to work together to ensure Microsoft Lync success.

Integrated Research (IR), creator of market-leading Prognosis® performance and availability management solutions for Unified Communications (UC), today announced an innovative solution for managing Microsoft Lync.

Prognosis for UC is the first solution in the market that provides proactive insight into a Lync environment through the real-time and historical visibility of server performance, applications, call activity, infrastructure capacity, and voice quality for Lync and other communications systems vendors.

The adoption of Lync has been rapid, with nearly 3 million enterprise users* now relying on Lync. Many organizations are able to access Lync licenses through their existing Microsoft purchasing arrangements, making adoption of Lync a compelling proposition, and a strong propellant for UC market growth.

Paul McNamara, IR’s Head of Unified Communications, said “A successful Lync environment requires the server, network and telephony teams to work together to ensure a complete solution. Prognosis bridges the gap between these teams, providing visibility to the whole Microsoft Lync ecosystem, through a single pane of glass.”

“When a business deploys Lync it is often integrating new Unified Communications capabilities with existing telephony platforms, which may already include multiple vendors. Prognosis is highly scalable and unites information presentation across all these platforms to ensure end-to-end quality of service.”

Tom Cross, CEO of, recently interviewed McNamara. Tom commented “Of the critical things you "must-have" in your Lync toolkit, Prognosis is one of them. It's value is in the way it helps you manage your entire infrastructure in support of your UC portfolio. This is a critical way to ensure new technology success through a quality user experience and satisfaction with new Lync technologies.“

McNamara added “Incorporating Microsoft Lync monitoring capability into Prognosis builds upon our industry-leading UC management technology. It provides a simple transition and leverages a robust, scalable, flexible, and proven solution. This means our customers can ensure new technology success as Prognosis support for Lync will fit into existing processes, tool kits and team structures. “

  • per Kirk Gregersen, Microsoft’s General Manager for Lync

About Integrated Research
Integrated Research (IR) is the leading global provider of high-definition performance monitoring, diagnostics and reporting software. The creator of award-winning Prognosis® software – IR builds scalable, customizable solutions designed to manage continuity-critical IT infrastructure, payments, and communications ecosystems. IR provides real time solutions that give customers the insight they need to run their business, reduce their operating costs, minimize risk, and gain competitive advantage. For further information on our solutions please visit

All product and company names herein may be trademarks of their registered owners.

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Brian Smits
Integrated Research


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