American Movers Group Now Uses GPS Tracking Technology to Settle Customer Disputes

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Using Asset Trackers from Track What Matters, company can verify truck location history

GPS Tracking, tracking devices

Track What Matters GPS Tracking Solutions

Sometimes clients will claim that they haven’t received delivery yet, but we can see from our reports that the truck was already there.

Track What Matters today announced that Dallas, Texas-based American Movers Group specializing in national and international moves, is using its GPS asset trackers to improve its customer service record and settle customer disputes.

“The GPS Tracking system from Track What Matters really helps with everything we do,” said Katie Myers, manager at American Movers Group. “The reports help us prove that we did what we were supposed to do. Sometimes clients will claim that they haven’t received delivery yet, but we can see from our reports that the truck was already there.”

The wired GPS units on the company trucks help track employees’ driving habits and efficiency, according to Myers. “Instead of always having to call the drivers, it’s so much easier just to use the GPS tracking to see where they are. It keeps us on top of each move so we can relay more information to the clients the instant they request it,” she said.

Myers is happy the company selected Track What Matters: “The level of professionalism is what’s impressed me most. If we have a problem with something, we can just call them and they’re always happy to explain this or that function over the phone — including options I never realized were possible with GPS!” She said.
More details are available at http://www.trackwhatmatters.com.
 
About Track What Matters LLC (http://www.trackwhatmatters.com)

Track What Matters provides customized GPS tracking solutions for vehicles in the United States, Mexico, Canada, Africa, the Middle East, and portions of Asia. They support companies who need to keep track of assets, containers, trailers and more.

Track What Matters has made a conscious effort to ensure its service is very easy to use while providing comprehensive delivery of vehicle tracking information. Track What Matters, LLC is a GPS tracking company that specializes in creating customized GPS tracking solutions specific to the individual needs of their clients. By leveraging cutting-edge GPS tracking hardware with vanguard and incredibly powerful yet user-friendly web-based software, Track What Matters, LLC has helped numerous Fortune 500 clients improve return on investment by reducing waste and inefficiencies elsewhere. With a core philosophy of customized solutions culminated with unprecedented customer service, Track What Matters, LLC is the GPS tracking company that leading companies turn to for innovative and customized solutions and 24/7 accessibility. For more information, visit http://www.trackwhatmatters.com or call 800-293-0420.

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Wil Reed
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