Orange County, CA (PRWEB) December 29, 2011
A Nelie Gail couple filed an arbitration claim against Thorp Construction (“Thorp”) alleging Thorp breach its contract to remodel their home. According to the claim, the couple’s home remained uncompleted for more than 2 years before another contractor was hired to complete the work. The case went to arbitration before JAMS in Orange County California (Case No. 06CC04120).
The matter settled for an apology from Thorp.
Douglas J. Pettibone of the Law Office of Pettibone & Associates, a member of the American Trial Lawyers Association who was handling the case pro bono for Thorp said that Thorp had fallen on hard times. At the commencement of the project Thorp broke his neck and underwent multiple surgeries prohibiting Thorp from completing the project. Thorp lost his business and also became addicted to pain medication requiring rehabilitation treatment.
After 24 years experience Pettibone says he has never settled a case for an apology. However Pettibone says: “This was a heartfelt and very moving apology. It was very sincere to say the least. Conventional wisdom in the litigation arena is to avoid apologize since they can be deemed an admission of liability.”
Jennifer Rossenholt, a professor of law and psychology at the University of Illinois says “Apologies that accept blame can be powerful psychologically, giving plaintiffs a sense of closure and accountability that makes them less angry and more willing to settle.”
“It appears the Plaintiffs were operating on a spiritual level with regard to resolving the matter and basically forgave Thorp for the problems he caused in their lives without receiving any compensation,” Pettibone said.
Records show that the case was dismissed.