Sound Telecom Announces Shannon Duncan as Mountain States Regional Sales Associate and Office Manager

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Proven customer service professional takes charge of Mountain States Regional Sales and Operations Office for Sound Telecom, a leading nationwide provider of telephone answering, call center and unified communication services.

Shannon Duncan

We are pleased to have Shannon join our Sales team and oversee the opening of our sales and operations office in Westminster, Colorado.

Sound Telecom, a leading nationwide provider of telephone answering, call center and unified communication services, today announced the appointment of Shannon Duncan as Mountain States Regional Sales Associate and Office Manager.

“We are pleased to have Shannon join our Sales team and oversee the opening of our sales and operations office in Westminster, Colorado”, said Michael LaBaw, Sound Telecom’s CEO. “Shannon exemplifies the qualities of excellent customer service and attentions to detail our customers’ deserve and expect.” Duncan is a dedicated, results-driven professional with a career track record exhibiting excellent customer support in diverse roles in the mortgage loan industry and entrepreneurial endeavors.

Shannon is a native of the Denver area and will be responsible for Denver area and nationwide sales growth and support of Sound Telecom’s existing Rocky Mountain region customer base. Sound Telecom is completing the opening of its regional office in Westminster, Colorado which will serve the Mountain time zone and will be opening a regional office in the Central time zone in 2012 and the Eastern time zone in 2013.

About Sound Telecom

Sound Telecom is a leading provider of 24 hour Telephone Answering, Call Center and Unified Communication Services, headquartered in Seattle professionally serving thousands of customers throughout the United States and Canada with USA based agents. The twenty-five year old company has offices in Seattle and Spokane, Washington and Denver, Colorado. For more information, please visit http://www.sound-tele.com

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Michael LaBaw
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