Maternal and Family Health Services Announces Launch of Health Education and Referral Kiosk

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Maternal and Family Health Services, Inc. announces the launch of a new health education and referral kiosk system at health centers throughout their 16 county service area in Pennsylvania. The new kiosk is an innovative tool that provides health education for MFHS program participants and a referral system to help guide participants to other available services. These bilingual self-service touch-screen kiosks feature easy to understand information, interactive quizzes, surveys and videos, creating a new way to reach health consumers with critical information.

The MFHS education and referral kiosk system.

These bilingual self-service touch-screen kiosks feature easy to understand information, interactive quizzes, surveys and videos, creating a new way to reach health consumers with critical information.

Maternal and Family Health Services (MFHS) announces the launch of a new health education and referral kiosk system at health centers throughout their 16 county service area in Pennsylvania. The new kiosk, developed by St. Andrews Development, Inc., is an innovative tool that provides health education for MFHS program participants and a referral system to help guide participants to other available services. These bilingual self-service touch-screen kiosks feature easy to understand information, interactive quizzes, surveys and videos, creating a new way to reach health consumers with critical information.

The heath education portion of the kiosk is designed to supplement the work that MFHS staff do with participants in the Women, Infants and Children (WIC) Nutrition Program, and patients in the Family Planning Program. For example, WIC participants can learn how to redeem WIC food vouchers by watching a grocery store tour, complete a dietary questionnaire, and view educational slides about all MFHS programs. Clients interested in learning more about the Family Planning Program can take a guided video tour of a family planning visit and learn what to expect at their first appointment.

Additionally, the Maternal and Family Health Services kiosk system will help connect current program participants to other MFHS services, including the Nurse-Family Partnership Program and the Healthy Woman Cancer Screening. Program outlines and eligibility requirements can be viewed individually, as well as through the “Do I Qualify?” section of the kiosk. Participants can enter anonymous location and income information and discover all the programs that they may be eligible for, along with the next steps to enroll.

Several updates to the kiosk will be taking place in 2012. The MFHS kiosk will be expanding to a web-based application starting in early 2012. New and current participants will be able to access the education and referral information from the web, and will have the ability to fill out dietary questionnaires in advance of their appointments. Additionally, a new smartphone app will work in concert with the self-service kiosks as a program locator. The app will locate services by county, then by program interest. It links to an auto-dialer phone number and features Google location mapping. Both the web application and smartphone app will be available via the MFHS website in 2012.

Maternal and Family Health Services is a non-profit health and social service agency celebrating 40 years of service to Pennsylvania women, children and families. The agency oversees a network of health and nutrition centers in 16 Pennsylvania counties, serving over 125,000 people each year through the following programs: Women, Infants and Children (WIC) Nutrition Program; Family Planning Program; Healthy Beginnings Plus Prenatal Program; the Nurse-Family Partnership Program and the Healthy Woman Cancer Screening Program. For more information, visit mfhs.org, or call 1-800-367-6347.

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