Widespread availability of mobile devices and high-speed coverage extending to 95% of North America are two major factors giving carriers the confidence to rollout electronic new business processes in the agent channel.
Montreal, QC (Vocus/PRWEB) February 03, 2011
There has never been a better time for life and P&C carriers to deploy electronic signatures to their agent channels, said Silanis Technology – the electronic signature provider to 21st Century, ANICO Direct, Blue Frog, Country Financial, Liberty Mutual, and other top insurance organizations.
Insurers are quickly adopting e-signatures across all channels with the primary goal of reducing risk and improving the customer experience. Despite this trend, concern remains that the industry’s largest and most profitable channel will not embrace the change and will leave carriers scrambling to realize return on investment.
On February 8, 2011 at 2:00 pm (EST) featured speaker, Steven Leigh, Principal Research Analyst at Gartner, and Tommy Petrogiannis, President & Co-Founder of Silanis Technology will provide guidance on implementing electronic signatures for agents, share the most important solution requirements, and recommend adoption strategies.
“Widespread availability of mobile devices and high-speed coverage extending to 95% of North America are two major factors giving carriers the confidence to rollout electronic new business processes in the agent channel,” said Tommy Petrogiannis, of Silanis. “Changing demographics at both the customer and agent level have also increased the pressure to move away from cumbersome, inefficient paper based processes.”
Solutions as well have evolved to address the specific concerns of the agent channel.
According to Gartner, insurers “should rely on the insurance experience of e-signature vendors to help them overcome their compliance, workflow and user adoption concerns. Experienced vendors have learned from their other implementations how to address these challenges and, in many cases, have created specific capabilities to address them.”*
Support for iPad, SMS & voice authentication options and the ability to support offline e-signing are just a few features that have helped remove previous adoption hurdles.
Silanis' solutions have processed hundreds of millions of e-signatures since the company was founded in 1992 (50 million in 2010 alone), making it the most widely used e-signature solution. The world’s largest insurance and financial services companies, government agencies, and service providers depend on Silanis to accelerate business transactions and reduce costs while improving compliance with legal and regulatory requirements. The company’s on-premise, cloud and SaaS e-signature solutions eliminate manual, paper-based processing to enable e-commerce and e-government transactions to be executed fully electronically from start to finish.
- North American Life and P&C Insurance: E-Signature Trends and Vendor Selection”, Steven Leigh, Gregg Kreizman, Gartner, September 24, 2010.