Intersect Healthcare Announces RAC Appeals Educational Seminar

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Intersect Healthcare, Inc.(IHI), one of the nation's leading providers of Payor Compliance and Audit and Denial Management software for healthcare providers, today announced a RAC appeals workshop for healthcare management teams.

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“Most people don’t realize the slim margins most hospitals operate on today, and these complimentary webinars offer quality education to healthcare providers that have already stretched their resources to the max”

Intersect Healthcare, Inc.(IHI), one of the nation's leading providers of Payor Compliance and Audit and Denial Management software for healthcare providers, today announced a RAC appeals workshop for healthcare management teams. The fee-free webinar will concentrate on navigating the twists and turns of the regulatory appeal landscape. The program will be presented by IHI AppealMasters, an Intersect Healthcare division developed to assist providers in responding to virtually every RAC Appeal Process and provide educational programs on constructing winning appeals.

“IHI AppealMasters is committed in sharing knowledge freely with healthcare providers, and the vast majority of past attendees has consistently related positive feedback in employing our methods of improving document performance,” stated Mark McGraw, Intersect Healthcare’s Vice President of Audit and Appeal Services. IHI AppealMasters can be a vital resource for Compliance, HIM, and RAC teams in hospitals nationwide that seek free or low cost continuing education. “Most people don’t realize the slim margins most hospitals operate on today, and these complimentary webinars offer quality education to healthcare providers that have already stretched their resources to the max,” added Mr. McGraw. “It is our service to the hospital and surrounding communities that we can help ease some of that burden.”

The complimentary one hour webinar “All the Way to the ALJ” will take place on February 9, 2011, at 1PM. From initial review to the Administrative Law Judge hearing, RAC appeals expert Denise Wilson will provide healthcare management personnel with a tour of the highways and byways of the RAC Appeals roadmap. “With increased RAC audits hitting hospitals from all angles, many healthcare providers are now discovering a need to develop a formal team to manage denials and appeals. Having a thorough understanding of the formal appeals process is vital for the appeals team to be successful in protecting hospital revenue,” added Ms. Wilson.

Mr. McGraw went on to comment that IHI AppealMasters’ focused goal is Performance Enhancement - to prevent future takebacks and denials from occurring in the first place. “We provide Appeal Education to the healthcare providers’ appeals staff to help construct winning RAC appeal letters, offer RAC appeal letter templates with input from industry experts, and provide affordable, easy-to-use and effective tools and services to correct potential flaws in compliance, coding, or clinical documentation processes.”

The IHI AppealMasters team is led by Denise Wilson, RN, RRT, MS, who was appointed as Director of Appeal Services and brings over 28 years of experience in healthcare management. Denise has extensive experience as a successful Medicare appeals specialist and has personally managed over 350 appeal cases with a 95% success rate at the ALJ level. Denise shares her knowledge and experience of RAC appeals processes and the design of successful appeals through free webinars and onsite education programs.

About Intersect Healthcare
Intersect Healthcare is a leading provider of risk management, compliance and audit management solutions currently licensed for to over one hundred healthcare providers nationwide. To learn more about Intersect Healthcare and the VERACITY™ suite of products, please call 410-252-4343 x 12 or visit http://www.intersecthealthcare.com.

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