"Telco Depot is first and foremost a service company; we put quality and helpful service ahead of profit-making, and that is perhaps one reason why many people have come to trust and value our services over the years. "
Bay Shore, NY (Vocus/PRWEB) February 09, 2011
Telco Depot has introduced a new Technology Advice Program which it aims to use in guiding small businesses towards selecting technology options that are optimal for them, as well as to assist them in assessing their telephone system requirements in order to avoid exploitation, and investment in systems that are not ideal for their needs. The program will be administered free of charge. As voice and data specialists in both hardware and software for telecommunications with a specialized focus on support, Telco Depot is in a unique position to provide the expertise needed by small businesses to make the right decisions.
With the way the technological world is changing nowadays, its no surprise that a lot of businesses get caught up on the wrong side of the fence. With so many options, they frequently risk exploitation as they try to find matching telephony systems and telecom solutions for their businesses. Another dimension of the problem is the lack of qualified support for many of these systems, leading to acquisitions that turn out to be incompatible with business requirements.
With all these issues in view, it is commendable that Telco Depot, a well-known telephone equipment and telephony support provider, is stepping in to bridge the gap. The initiators of the Technology Advice Program at Telco Depot cite the lack of up-to-date knowledge of phone systems, as well as lack of rigorous requirements analysis on the part of small businesses as leading causes of the disconnect between what they need in terms of phone systems and what they end up acquiring from phone system retailers.
Quoting a company spokesperson, "The Technology Advice Program is a free consultative forum where small businesses are advised on the best options for their phone systems and technology needs. We take a holistic look at their requirements, considering all aspects of their business process, and we use our expertise to guide and educate them on how to select phone systems and other telephony or telecom solutions that seamlessly integrate with their business to produce optimal results, performance, and savings. It is important that people have somewhere to turn for sound advice, and now they do".
Telco Depot is a company with a strong mastery of communications technology and especially phone systems, with experience in the telecom industry that spans several decades. The company has also acquired expertise in installation and support for a number of digital IP phone systems and VoIP phones including Microsoft Response Point, and was recently appointed by Syspine, a VoIP phone maker, as official sales and support partner for their response point phones, and has acquired all remaining inventory of their response point phones, a feat many would agree puts them in the top tier of established telephony businesses.
On why the phone system experts are giving away such valuable advice free of charge, Tom Grinde, VP of Sales for Telco Depot, had this to say:
"Telco Depot is first and foremost a service company; we put quality and helpful service ahead of profit-making, and that is perhaps one reason why many people have come to trust and value our services over the years. At Telco Depot we adopt a true 'hands on' approach to give our customers the very best of service, and we like to cover all aspects, not just sales. We use our expertise to guide them on the best options for their business; we educate them, and hold their hand throughout the decision making process and ultimately it becomes clear why a particular phone system is the best for them. So this is what we do, and of course we can't charge for that because it is part of our process, part of our philosophy. We don't just sell phones."
The program is targeted at small businesses, and offers feature consultations on how they can find a balance between the communication tools they use, which may include VoIP, mobile platforms, email solutions, SMS, and so on, and telephony solutions they seek to purchase, in order to achieve a unified communications model for optimum performance.
The Technology Advice Program by Telco Depot is another laudable step in the right direction, and small businesses are encouraged to participate in order to gain invaluable advice that could save thousands of dollars annually by helping them make the right decisions for their business phone system business phone system and other telephony or telecom solutions that are fundamental in the operation of their businesses.
About Telco Depot
Telco Depot is a leading supplier of quality business telephone systems, telephony equipment, installation, and support. The company’s priority is to help its clients make informed decisions based on their specific small business phone system needs by providing experience and expertise and guiding them in selecting the best systems for their businesses. Telco Depot ensures that their phone systems are fully scalable and provide the highest utility. Telco Depot will assist in providing IP Phone Systems, digital telephone systems, Internet phone service, voice and data cabling, IP surveillance cameras, phone headsets, and Microsoft Response Point Systems. For information on Telco Depot’s Technology Advice Program, businesses are encouraged to contact Telco Depot via email at info(at)telcodepot(dot)com, by phone at 1 800 390 1200 or contact them via their website at Telcodepot.com.
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