Florham Park, NJ (Vocus/PRWEB) February 15, 2011
Trisys’ latest release of TAPIT Nova call accounting software features seamless integration with Replay Call Recording solutions (also from Trisys). This unique combination makes finding desired call recordings a “snap”.
Typically, retrieval of previously recorded calls is extremely tedious and time consuming. TAPIT Nova makes this process easy by enabling the user to access a previously recorded call by simply clicking on the corresponding line on any detail report. The latest version of Nova, coupled with powerful features like Dashboard, flexible Report and Tasks schedulers, automated Alarms and Data Archives makes TAPIT an indispensible management and productivity tool. The added access to Replay call recordings solutions takes this winning combination to the next level.
Since 1984, Trisys has delivered cost-effective Call Accounting and Call Recording solutions to address compliance, call center performance, security and remote workforce supervision. Trisys’ products help management improve customer service, employee productivity, and ultimately - the "bottom line". These products are in use at over 30,000 facilities, ranging from “mom-and-pop” to Fortune 100 companies. Vertical markets span school systems and leading universities, insurance and banking, hospitals and government agencies, hotels and assisted living facilities, non-profits and retail.
For more information on Trisys and its products please visit http://www.trisys.com.
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