Quality Built Founder Stan Luhr Leaves Company to Focus on Builder Forensic Services

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After new management takes over, Luhr leaves Florida-based Quality Built, a company he created that helped builders deliver higher quality, energy-efficient homes. He developed several innovative technologies that were emulated by dozens of other firms nationwide, leading a quality revolution in the home building industry.

Pacific Property Consultants

Pacific Property Consultants

I love solving problems and sharing lessons learned so that our industry keeps improving and building a better product

A nationally recognized forensic construction expert and developer of the Quality Built® program has left his position with the newly formed Quality Built LLC only eight months after new management acquired the company. In 1994 Luhr began developing quality assurance programs to help builders produce better quality at lower cost, which spawned a new industry of private inspection and documentation consultants. His departure from Quality Built will allow Luhr to focus on developing similar efficiencies in claims and forensic support services that his firm, Pacific Property Consultants, has been involved in for over 26 years.

“Litigation claims continue to come in, and now I can spend my full time focusing on builder litigation support,” said Luhr, who kept his forensic business active while he developed the Quality Built program. “Nobody ever imagined that we would literally change the construction industry and get them focused on eliminating waste and defects. Now the word ‘Quality’ means something for the many builders who benefited by our program.”

In 1994, when construction quality was deteriorating and litigation claims skyrocketing, Luhr began sharing his lessons learned as a forensic consultant using innovative technology. The system utilized thousands of quality checkpoints written in a positive format, backed by building science and root-cause analysis which steered builders to improve their entire construction processes. The software coupled with independent field consultants provided an independent watchdog for insurance providers and production builders, who began mandating the Quality Built system. Soon, builder insurers including Arch, Lexington, Contractors Choice, Lloyds, Zurich and others utilized Luhr’s systems and training to eliminate construction flaws within the process, rather than relying on after-the-fact inspections. Catching defective work as it was occurring—rather than repair it as a punch list item—saved builders time, money and drastically reduced construction flaws.
By 2003, Luhr’s processes became the subject of hundreds of lectures and training sessions, sponsored by building trade associations, insurance companies and product manufacturers, touting the improved comfort, durability, safety and energy efficiency of a quality project. Many energy efficiency programs such as LEED for Homes and others began switching their strategies to include quality and durability as key factors of saving energy. By 2010, more than 400,000 structures were completed using the Quality Built system, amassing 40 million quality data records and 12 million photos which documented good construction practices. During his quality reign Luhr developed several products and services and received 14 trademarks and three published patents.

Luhr’s forensic consulting work has included some of the largest construction defect claims in U.S. history, including class-action product failure cases with defective ABS plumbing, polybutylene water pipe and composite siding amounting to billions of dollars of risk exposure. He has been retained on over 3,000 litigation claims and focuses on builder and developer clients, code and energy litigation, and other issues involving construction disputes. He has testified in more than 100 court trials and has given deposition testimony more than 500 occasions.

“It is (Luhr’s) innovation and passion that keeps him at the top of his game,” cited attorney Michael Sullivan, Partner with Morris, Sullivan & Lemkul, who has retained Luhr’s firm on dozens of cases spanning 20 years. “Stan has incredible knowledge of construction as well as the practical side of the laws that govern his industry. No matter how complex or difficult the case may be, he always lives up to the challenge,” Sullivan said.

Luhr and his team of forensic consultants handle all aspects of a typical construction claim, from document review, inspections and destructive testing, mediation and trial strategies. In the short time Luhr has advised clients of his availability, his firm has doubled its case load to more than 90 cases, which range from multi-million dollar construction defect claims to suspicious fire and other loss claims in California, Hawaii, Arizona, Nevada and New Mexico.

“I have been blessed with a multi-million dollar education in construction, paid for by the insurance claims process,” Luhr says as he looks out his window to the business offices he built as a contractor 25 years ago in his home town of El Cajon. “I love solving problems and sharing these lessons learned so that our industry keeps improving and building a better product.”

About the Company:
Pacific Property Consultants, Inc. is a 27-year construction consulting firm, which investigates building failures, code violations, and other building performance issues for property owners, builders and the legal profession. Since 1994 the company has performed thousands of investigations on every imaginable type of structure, and has been retained as experts on product failure cases ranging in the billions of dollars. The company handles all aspects of construction litigation, including water intrusion, roofing, waterproofing, window and cladding failures, and represents property owners, builders, developers, trade contractors, code inspectors and quality assurance providers.

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