Computer support technicians must know about PC management, networking and fundamental office applications. Additionally, they must be organized and detail-oriented.
Surrey, BC (Vocus/PRWEB) February 18, 2011
Organizations rely on Information Technology to carry out their day-to-day operations. They also rely heavily on those who are able to deal with any IT problems that surface and prevent operations from coming to a halt. As a result, highly-skilled computer support technicians are in high-demand across numerous industries. Those looking train for a career in the IT field can turn to CDI College’s new Computer Support Technician program.
Because computer support technicians deal with a wide range of computer and network users, they must know about PC management, networking and fundamental office applications. They may also provide assistance to users via the phone or email. And in management or senior positions, they may train and manage an entire team of junior specialists. As such, they require superior communication, problem solving and interpersonal skills. Additionally, they must be organized and detail-oriented.
The Computer Support Technician diploma program prepares students for the real IT world by providing hands-on training in software application, hardware installation and configuration, system support and optimization, Windows and other Microsoft Office applications. They also learn Comptia A+ and Network + as well as help desk and user support techniques. To gain a competitive advantage over other job applicants, students complete a practicum placement in an IT job setting.
Upon completion of the program, graduates may find career options in numerous industries, including nonprofit, retail, manufacturing, insurance, finance and government. Additionally, you will have the option to work as a computer support specialist, technical support specialist, or help-desk technician.
CDI College also offers career and employment services to help students create a winning résumé to land job interviews and build confidence and interview skills they need for their job searches.
If you’re interested in applying to the Computer Support Technician at CDI College’s Surrey campus, please head to http://www.cdicollege.ca for more information.
About CDI College
For more than 40 years, CDI College has been a leading career training institution helping thousands of students achieve career goals and aspirations. With 18 campuses across Canada, the career college offers hands-on training from experienced instructors in a wide range of business, technology and health care programs. Flexible schedules and career placement services are available to help match students with the right job.