Houston, TX (Vocus/PRWEB) March 04, 2011
X-ISS (eXcellence in IS Solutions), a leading Internet Technology solutions consultant, reports an increasing demand by SMB’s (small-to-medium businesses) in the Greater Houston area to achieve their sustainability and performance goals. Recently, the X-ISS SharePoint Solutions team has helped several businesses take laborious, ecologically unfriendly processes and convert them into automated and streamlined paperless systems to meet these demands.
Cliferd Menezes, Director of Finance for LCY Elastomers, a Houston-headquartered global chemical company admits that prior to hiring X-ISS his company had been aware for a while that their vacation request and tracking process was in need of repair. Like many organizations, LCY Elastomers has made reducing their environmental footprint a priority and wanted to support this initiative by taking the system paperless. There were other issues they hoped automating the process would also solve. The existing manual system was administratively time consuming, prone to error and didn’t provide the access to information that managers needed to make appropriate decisions.
“We had heard about SharePoint and considered using it to solve the problem, but we didn’t have the in-house expertise to address it,” says Menezes.
The X-ISS SharePoint team interviewed stakeholders throughout the organization to craft a solution. “Our goal,” said Deepak Khosla, President of X-ISS, “was not just to create a paperless system, but to deliver a seamless automated process that would meet all of the diverse needs of those who interacted with it.”
According to Menezes, they succeeded. “X-ISS impressed us with both their expertise and professionalism,” he says. “Everyone in the company is happy with the new system.”
The X-ISS SharePoint experts created a portal through which requests are submitted electronically and routed automatically to the proper managers. X-ISS worked closely with LCY Elastomers management to develop a complex set of customized business rules and integrated the system with an external Human Resources database. This ensures that approvals are only granted when appropriate and provides an easy way for managers to track their employees’ absences and better plan against staffing needs. The new system also ensures employees get timely responses to their requests and have the information they need to make valid requests.
“There were some hard IT challenges to meet everyone’s requirements along the way,” Menezes concedes, “but X-ISS was responsive and knowledgeable. They knew how to address even the hardest of them.”
“Almost every business has some form of manual system that they’d like to automate, but they often worry about losing efficiency or security in the process of implementing it,” says Khosla. “In fact, in every case we’ve delivered a SharePoint solution, the company ends up with greater efficiency, control and security.”
X-ISS, Khosla says, has seen an increased demand for automated SharePoint solutions across a myriad of types of processes from Greater Houston businesses. He attributes the increase to recent upgrades in SharePoint that allow for the creation of even more effective solutions combined with an increased recognition by businesses of the advantages of improved sustainability beyond supporting the environment. Many businesses are now taking active measures to avail themselves of increasing sustainability tax credits and incentives. In addition, using a well-designed paperless solution to help achieve sustainability goals reduces resource costs, streamlines work, and provides more accurate and timely information to those who need it.
Khosla says they’ve found that many of Houston’s businesses are aware of the opportunities SharePoint offers to meet these needs, but aren’t sure where to start. Other businesses have attempted to implement SharePoint programs on their own and not seen the results for which they’d hoped.
The key to utilizing SharePoint successfully, Khosla believes, lies in focusing experienced SharePoint professionals on solving specific business needs. “We take a business approach to IT,” Khosla says. “Delivering the best technological solution against the problem that the client wants solved is what drives all of our recommendations and actions. For many businesses, SharePoint solutions are the most effective and affordable route to get them where they want to be, including helping them to achieve their sustainability goals.”
To read more examples of how the X-ISS SharePoint experts are helping Houston businesses, please click here.
For more information about X-ISS SharePoint Services please call 713.862.9200, ext. 201.
ABOUT X-ISS: Delivering eXcellence in IS Solutions since 1993
X-ISS is the trusted choice of small-to-medium businesses (SMB’s) in the Greater Houston area who want to maximize the performance and protect the security of their IT resources affordably. Best known for their exceptional expertise and responsiveness, X-ISS has been delivering a full range of cost-effective information technology consulting services to a wide range of loyal clients for nearly twenty years.
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