BestMassage.com Receives Award for Customer Trust Two Years in a Row

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BestMassage.com, the international massage tables and supplies warehouse, has been handed the ‘Complaint Free Award’ by the Better Business Bureau for 2010, in recognition of its high level of customer satisfaction and trust.

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For the second year in a row,BestMassage.com has been awarded the Better Business Bureau Complaint Free Award for 2010. The award is given to Better Business Bureau accredited companies that hold a complaint-free record for the entire year. As the president and CEO of the Better Business Bureau Steve Bernas said in his congratulatory letter, "We are honored to recognize your business for superior performance in the area of ethical business practices and encourage you to continue your commitment to total customer satisfaction."

The award comes on the heels of recent improvements in customer service for the Chicago-based BestMassage. “We know that customer service is the most important aspect of our business. We have a strong commitment to customer satisfaction because we truly value every customer and are grateful for their patronage,” said Marketing Director of BestMassage, Peter Wang. “Our goal is to create a seamless buying experience for the customer whether it is online, on the phone, or in our store”.

In fact, the award comes at a busy moment for the company as it continues to expand to even more countries worldwide. “This year we anticipate creating a presence in Spain, Portugal, Greece, Poland, Czech Republic, Brazil, Russia and Turkey,” said Wang. “It is an exciting time for us.”

As BestMassage continues its success in selling massage tables, accessories and tools for over 10 years, Peter Wang predicts another Better Business Bureau Complaint Free Award for 2011. “We will do our best to continue our level of commitment to the customer. We hope to see the same award come to us for this year!”

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