Confirmit Horizons Version 16 Enhances User Experience and Productivity in the Feedback and Research Communities

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Latest release drives efficiency and effectiveness across the platform, to deliver innovative, high value feedback programs

Confirmit Horizons Version 16, the latest release of Confirmit’s on-demand, multi-channel platform for enterprise feedback and Market Research applications, will enable businesses to get more value from their feedback and research programs by improving the productivity and effectiveness of users, and by catering to a wider range of user experience and capability.

Over 700 enhancements have been incorporated into Confirmit Horizons Version 16 which will:

  • Introduce greater efficiencies to the feedback and research process;
  • Improve productivity through greater automation;
  • Boost survey margins through better respondent engagement;
  • Deliver the ultimate in flexibility to survey layouts, further improving the respondent experience;
  • Appeal to users at all ability levels.

A long-term Confirmit customer from a leading Market Research organization commented: “We rely on Confirmit to deliver high quality insight, and we’re excited about being able to do this even more quickly and effectively with Version 16.

“The new features of the platform are very impressive. The advanced grid view, for example, will really help in making quick changes, and the Doc2Survey designer interface is excellent, promising to cut down our scripting time significantly. All of the developments will give us very high cost savings since hours per survey will be saved.”

Key new features in Version 16 include:

  • A Doc2Survey designer interface that allows users to quickly and easily build surveys from text documents;
  • A new Standard User role that provides a simplified interface for occasional users;
  • A range of new, advanced analysis techniques;
  • An enhanced survey dashboard, accessible from mobile devices;
  • A new coding module.

Pat Molloy, Chief Strategy Officer at Confirmit, says: “Confirmit Horizons has always delivered excellent value to our customers by allowing them to select the channels that provide the most cost-effective and efficient means for reaching their audiences.

“With Version 16, users with different levels of experience and survey design familiarity will be able to create programs and gather and share feedback even more easily. Confirmit Horizons Version 16 offers a highly productive and secure environment in which to work as well as providing businesses with a significant return on investment.”


About Confirmit
Confirmit is the world’s leading SaaS vendor for Customer Feedback, Employee Feedback, and Market Research applications. The company has more than 250 employees and offices in Oslo (headquarters), Guildford, London, Moscow, New York, San Francisco, and Yaroslavl. Confirmit's software is also distributed through partner resellers in Barcelona, Kuwait City, Madrid, Milan, Pattaya, Sydney, and Tokyo.

Confirmit targets Global 5000 companies and Market Research agencies worldwide with a wide range of software products for feedback / data collection, panel management, data processing, analysis, and reporting. Customers include British Airways, Dow Chemical, Farmers Insurance, GlaxoSmithKline, Halifax Bank of Scotland, HSBC, Ipsos, Nielsen, The NPD Group, Safeco Insurance, Statoil, Symantec, Virgin Media, and Wells Fargo. Visit for more information.


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Perrin McCormick
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