"We believe that software as a service (SaaS) must be focused on the service provided as much as the software itself, and a key strategic imperative for Function Point is to provide unparalleled consulting and support for our clients and partners."
Vancouver, BC (Vocus/PRWEB) March 16, 2011
Function Point Productivity Software Inc. (functionpoint.com), a worldwide leader in CRM, time tracking, invoicing and project management software for advertising agencies, design firms, and web development companies, is pleased to announce the launch of its new support and knowledgebase system.
“Over 80% of our clients rated fp service and support best in class during our 2010 annual user survey, so we are extremely excited to be launching our new support site to build upon this strength," stated VP, Business Operations, Tate Lillies. "We believe that software as a service (SaaS) must be focused on the service provided as much as the software itself, and a key strategic imperative for Function Point is to provide unparalleled consulting and support for our clients and partners."
The goal of the Company is to leverage the knowledge of both the Function Point team as well as its client base to help small to medium sized creative agencies maximize operational efficiencies through use of the software and industry best-practices.
About Function Point
Function Point Productivity Software Inc. (Function Point) is a web-based software as a service (SaaS) company, and is located in Vancouver B.C. The company was founded in 1997 and is a leader in workflow management software for advertising agencies, design firms, and web development companies. The software includes modules for customer relationship management (CRM), creative agency timesheet and job tracking, project management, purchase orders (PO’s), basic insertion orders, expense tracking and invoicing, as well as optional components for client collaboration, online design proofing and an integration to popular accounting packages such as QuickBooks and Simply Accounting. There are currently over 2200 active clients using the system as their primary project management tool.
With clients around the world, including Canada, the United States, Singapore, the UK, Australia, South Africa and the Caribbean, the Company is truly international and continues to work hard at creating the perfect business tool for increasing agency efficiency and profitability. Function Point prides itself on its best-in-class customer service, and backs everything with a 90-day, 100% money back guarantee.
To help improve client profitability by providing a single, integrated solution for managing the day-to-day challenges of running a growing creative services company.
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