New Study on Property Management Software Benefits & ROI from Pilera

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A new ROI study on how property management software designed for occupant communities can save time and resources for property managers while improving communications. The study relied on data gathered from property managers who installed a software solution developed by Pilera, that was in use for over three months.

Pilera, a property management software company, has recently released a study on how property management software designed for occupant communities, can save time and resources for property managers while improving communications. The study involved on-site interviews and data gathered from property managers who installed a property management software developed by Pilera that is designed to address improvements in the communication between property managers and residents. The results of the study are separated into four aspects of work activity; communication process, message delivery, data retrieval, and finally office supplies.

“Early on we believed that creating an improved communication process for property managers would produce remarkable bottom line benefits. This study done based on user case studies has provided a ROI analysis that business as usual for property managers does not pay,” explains Ashish Patel President of Pilera Property Management Software. “We have found that many property managers today, are relying on basic communication processes such as printed resident notices, live phone calling and using spreadsheets as a Rolodex. And in time critical notices, they are resorting to hand delivery of critical messages to residents such as snow removal or parking violations.”

April Haggerty, a Pilera user, states, “You can’t put a price on improving communications with our residents, but we did want to know if using Pilera was going to save us time and resources.” Managing a property of over 100 units, April was surprised at the savings in improving the communication process on a yearly basis. “After adding the numbers it was a bit shocking of just who much time we spent by inefficient communications. We are talking about tens of thousands of dollars

Lori Spillane, Service Coordinator for 300 plus Apartment complex, “On a typical busy week for sending out announcements, Pilera is probably saving us about 6 to 10 hours of labor. Not only to mention the cost savings from time saved, it’s made us even a bit more green with reducing paper usage. We are really enjoying this new format of communication!”

All documents, announcements, or newsletters sent out through the program are automatically stored in a database, allowing for easy retrieval if the need arise. Pilera also utilizes a community marketplace where occupants can buy and sell items with little difficulty. Managers can alert occupants of incoming packages and keep a record of that package in case one is needed for reference. Property managers rarely need to leave the comfort of their office and save countless hours per week through Pilera.

Pilera is an innovator in community & property management software, placing communication as a number one priority. Their easy-to-use design for property managers makes creating a community website possible, managing contacts, sending out notices, very simple even for the technologically challenged.

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