(PRWEB) April 25, 2011
Speech Enabled Auto Attendant (SEAA) is one of the most useful voice services to be offered to the hosted VoIP market to date, enabling businesses that use VoIP systems to gain a competitive advantage in the ways they service their customers. This service offering permits companies to create a "numberless enterprise," allowing employees to be increasingly mobile and still reachable all while maintaining personal phone number privacy. Even with employee churn, that would negatively impact recognition performance with some SEAA solutions, PeopleFind Day2 Linguistics - available only from Lyrix - ensures continuous speech recognition improvement over time.
Stewart Hampton, Marketing Director at Lyrix, said: “Lyrix has been direct selling to the Large Enterprise market as well as white labeling our solution for a number of years to high end IP-PBX vendors and hosted VoIP service providers. However, deploying premise based speech applications can be tricky and expensive, so we wanted to make our enterprise quality solution available to businesses of any size at a very attractive price and with the minimum of technical fuss. We have now re-architected our platform under the Mobiso brand name to be a massively multi-tenant cloud-based CaaS offering allowing our partners same day service activation and unlimited scalability. By making our Speech Assistant service available as a pure hosted offering we are taking the guesswork out of selling and deploying a world-class, enterprise-proven speech enabled auto attendant (SEAA). Combined with our professional services package we are helping our partners build business and increase revenues. It is simple to implement, easy to use, flexible and priced right.”
Lyrix has created a new hosted service that removes the technical challenges and expense traditionally associated with speech recognition applications leveraging speech recognition to grow recurring revenue, reduce churn, and delight hosted VoIP customers without expensive capital investments. With the Mobiso Partner Program for Cloud Based Speech Assistant, Lyrix has created a new business model for delivering speech applications from the cloud that creates efficiencies and economies of scale never seen before. This is creating new market opportunities for hosted VoIP service providers and their customers.
Lyrix, established in 1995, is an enterprise focused communications-as-a-service (CaaS) company based in the Boston, MA metro area. Lyrix provides enterprise communications solutions including cloud-based wireless expense management, unified communications, and speech recognition assistants to SMBs and Fortune 50 Companies worldwide. Mobiso is the creation of Lyrix, Inc. We are partners with major players such as Alcatel, Broadsoft, Mitel, Cypress Communications, and Cisco, and our client base includes prestigious names such as Ernst & Young and Citigroup UK.