Phoenix, AZ (Vocus/PRWEB) April 07, 2011
Duncan and Son Lines, Inc., a third generation trucking company, is led by a management team that understands “actions speak louder than words!” They also believe forward-thinking, adaptability, and innovation are some of the keys to longevity and successful operations.
Everyone on the Duncan and Son team took action when they recently completed installation of PeopleNet’s latest hardware and software in all 200+ company-owned tractors. It was a huge undertaking and required a team effort including management, IT, safety, maintenance, dispatch, drivers, and accounting. The investment of all types of resources was substantial (financial and human) but the ROI is certain to be a win-win for Duncan employees and PeopleNet.
The products and services offered by PeopleNet Performance, a “leading provider of innovative and integrated onboard computing and mobile communication systems," was the perfect fit for one of the company’s most valued Visions:
“Consistently provide high-quality customer service…stay abreast of technology recognizing available resources in planning for growth…strategically focus to excel beyond customer expectations…provide quality of life for our employees.”
PeopleNet’s products and services are providing Duncan and Son the ability to manage the truck fleet, logistics, and container movements greener, safer, faster, and more profitably which fulfills Duncan’s commitment to “high-quality customer service.” Customers will experience more accurate scheduling, improved cargo tracking, and gain the ability to by-pass traffic delays.
The technology immediately and electronically notifies drivers and dispatchers of “fault code alerts.” This type of instant “heads-up” data will contribute almost immediately to the company’s bottom line.
The ability to prevent engine or transmission failure, monitor tire pressure, access information about traffic delays, or obtain directions to a destination are just a few examples of the efficiencies and savings that will be realized from Duncan’s investment in PeopleNet.