Zerowait Introduces Free Exception Reporter for NetApp Filers

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Analysis Tool Generates Simple, Concise Reports on Data, Capacity, Components

Zerowait Corporation

Zerowait Corporation

Our business has grown dramatically and expanded into international markets due in no small part to our paying close attention to the evolving needs of the NetApp community

Zerowait Corporation, the leading provider of independent NetApp support and off-lease systems, today announced its Free Exception Reporter for NetApp filer storage systems. The analysis tool, borne of Zerowait customers’ growing need for a unified reporting solution, provides cost-free “translations” of filers’ auto-support data into concise, easily understood reports that help users optimize management of their NetApp filers’ data, capacity and components.

Zerowait created its original Exception Reporter years ago to both alert Zerowait engineers and notify its clients of any technical issues with their filers and assist them in interpreting their weekly logs. Many NetApp users have mixed service and support environments, in which NetApp supports some filers while Zerowait supports others. Now anyone in the NetApp community can send the weekly logs from their NetApp-supported filers to Free Exception Reporter and receive the same easy to read report.

"Our business has grown dramatically and expanded into international markets due in no small part to our paying close attention to the evolving needs of the NetApp community,” said Laurence Jones, Managing Director of Zerowait Australia. “Providing them with Free Exception Reporter reflects that we listen and respond to their requests, and remain committed to providing the most cost-effective support for their NetApp filers."

"This powerful yet efficient analysis tool is easy to set up; just follow the simple instructions on our Free Exception Reporter webpage,” added David Benner, Engineering Manager at Zerowait. “Once users enroll they’ll receive a weekly email with the Free Exception Reporter analysis of their filers.”

For more information and to register for Free Exception Reporter, go to http://www.zerowait.com/index.php/zerowait-solutions/exception-reporter.

Zerowait has offices located in its Delaware headquarters, the United Kingdom and its recently opened facility in Australia. The company’s expansion and dramatic revenue growth in 2010 is attributed to its cost-effective service of post warranty NetApp storage systems, as well as the SimplStor family of integrated storage solutions, which dramatically reduce the acquisition costs of archive storage and virtually eliminate the licensing costs associated with most other archive storage solutions.

About Zerowait
Headquartered in Wilmington, Del., USA, and with offices around the world, Zerowait is the worldwide leader in independent service and support of NetApp filers. Zerowait solutions include off-lease fully licensed NetApp systems and the new Zerowait SimplStor line of single-name space archive storage. Storage administrators throughout the world rely on Zerowait to provide affordable solutions to the skyrocketing costs of data storage. http://www.zerowait.com

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