Contact Law Celebrates Fifth-Year Anniversary

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As Contact Law celebrates its fifth successful year, the client-solicitor referral company reflects on its past and looks ahead to its future

www.contactlaw.co.uk

In five years time, our FindLaw site will boast the UK’s largest solicitor directory

Contact Law, the UK’s leading provider of client-solicitor referrals, has recently celebrated a landmark anniversary. In this difficult economic climate, Contact Law has not only survived but has achieved considerable growth in the legal services industry since it launched five years ago.

Contact Law is a client-solicitor referral company: offering an easy solution for those in need of a solicitor to get the legal advice they need. Contact Law puts clients directly in touch with reputable local solicitors throughout the UK. It now works with over 5,000 solicitors of all areas of expertise and they receive over 10,000 enquiries every month.

The company was formed in January 2006 by James Vintin and Dan Watkins. Under their leadership the company grew and caught the attention of FindLaw, a Thomson Reuters company. FindLaw is a leading provider of legal information and internet marketing solutions for law firms based in the US. FindLaw acquired Contact Law in 2009 in order to launch its UK and European operations.

Explaining the acquisition by FindLaw, Dan Watkins said: "FindLaw has been hugely successful in the US market for more than ten years and provides Contact Law with valuable support, assets and expertise in terms of online marketing and legal client development."

Thomson Reuters is the world’s leading source of intelligent information for business and professionals, and Contact Law is part of the family. Dan Watkins said: “by being under the Thomson Reuters umbrella, Contact Law can provide the best service for our solicitors, and of course, the clients we refer. This is because of the very significant resources and opportunities - that are available as part of a trusted global brand.”

In recent years Contact Law has launched a number of sites dedicated to specific areas of law. In July 2010 the company started http://www.no-win-no-fee.com, a site dedicated to personal injury compensation claims. The company has more recently launched http://www.jobjustice.co.uk, a site dedicated to employment law.

In addition, Contact Law has expanded into Europe. A Spanish version of the site was launched in September 2009 to accommodate the increasing number of Spanish solicitors who were choosing to work with Contact Law. An Irish version followed soon after in April 2010.

2011 promises to be an exciting year for the company, as it strives to grow into other European markets.

Looking ahead another five years, Director Dan Watkins says: “In five years time Contact Law will have established itself firmly in Europe, with our Spanish and French sites bringing in the same number of quality enquiries that our UK site is currently achieving. In addition, we will have entered new European markets, such as Italy and Germany.”

James Vintin adds: “In five years time, our FindLaw site will boast the UK’s largest solicitor directory – where clients in need of a local recommended solicitor can search and find the right solicitor for them. In addition, we aim to be working in partnership with 50% of the UK’s law firms.”

Contact Law has achieved all of this without charging the clients they refer a single penny. In the competitive field of client-referral companies, it is important to stand out and Contact Law does just that. When a client calls the free-phone number or fills in the web form, they are put through to a friendly legal advisor. Contact Law’s advisors are trained to listen to each individual’s situation and recommend a suitable course of action, whether it be seeking legal advice or trying to resolve the issue a different way.

If the situation warrants a solicitor, Contact Law’s telephone advisors will contact a suitable solicitor on behalf of the client and the client will then receive a call from the solicitor themselves within four hours of first lodging their enquiry with Contact Law.

The client is under no obligation to retain the solicitor and they are not charged for the service. However, in most cases, the solicitor recommended by Contact Law is the right one for the client.

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Ben Letham
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