Using social media, companies have the ability to not only measure and monitor customer satisfaction in real-time but can actively participate in the daily dialog that shapes their brand perception. TMC is proud to recognize Intelestream as a finalist
Chicago, IL (Vocus/PRWEB) April 06, 2011
Intelestream, Inc., a leading online Social CRM developer and provider of CRM consulting, today announced the company has been named as a finalist of the 2010 TMC Social CRM Award, sponsored by Customer Interaction Solutions magazine.
“It is an honor to be recognized for our continued efforts as early instigators who are advancing the concept of Social CRM through our consulting activities and technologies,” comments Director of Marketing for Intelestream, Stafford McKay, Jr. “There is no doubt that Social CRM is no longer just a fad. It is a paradigm shift that everyone on our team is excited to be a part of.”
The TMC Social CRM Award honored Intelestream for their innovation, unique capabilities, and significant contributions toward enabling and improving social channel interactions through their online social CRM application, intelecrm, and through the company’s consulting activities.
Developed by Intelestream in 2008, intelecrm offers enterprise level CRM functionality to small and medium sized businesses. Pricing for the application follows a unique model that allows for unlimited users for a flat fee. intelecrm users benefit from a wide range of social CRM functionality which includes a sophisticated, yet user-friendly platform that enables sales, marketing, and customer support users to collaborate with one another while engaging with the outside world. Twitter, Facebook, and LinkedIn are among the many social media that have been integrated with intelecrm. A thirty day free trial of the application is available by visiting http://www.intelestream.net/intelecrm.
Additionally, as a CRM consulting firm, Intelestream offers a monthly webinar that takes the mystery out of Social CRM and provides attendees with practical steps to take in order to implement an effective Social CRM strategy. The webinar, “A Practical Approach to Social CRM for Small Businesses” occurs next on Thursday, May 5th at 12:00 PM Central Time. Attendance is free, but early registration is strongly recommended as space is limited. Register by visiting https://www2.gotomeeting.com/register/643845123
“Using social media, companies have the ability to not only measure and monitor customer satisfaction in real-time but can actively participate in the daily dialog that shapes their brand perception. TMC is proud to recognize Intelestream as a finalist of the TMC Social CRM Award for its achievement in advancing social communications,” said Rich Tehrani, CEO, TMC.
The 2010 TMC Social CRM Awards will be published in the July 2011 issue of Customer Interaction Solutions.
About Intelestream, Inc.
Intelestream Inc. is a Chicago based Customer Relationship Management (CRM) product development and consulting firm offering Open Source CRM Professional Services. Intelestream is the developer of intelecrm, the online CRM for small and medium sized businesses with a highly affordable pricing model for unlimited users. Intelestream also develops industry-specific CRM verticals. With Intelestream's diverse team of experts in both business and technology, the company is made up by many of the brightest minds in CRM.
For further information about the premier provider CRM consulting services and products, please visit the company's website at http://www.intelestream.net or call (800) 391.4055.
About Customer Interaction Solutions
Since 1982, Customer Interaction Solutions (CIS) magazine has been the voice of the call/contact center, CRM and teleservices industries. CIS magazine has helped the industry germinate, grow, mature and prosper, and has served as the leading publication in helping these industries that have had such a positive impact on the world economy to continue to thrive. Through a combination of outstanding and cutting-edge original editorial, industry voices, in-depth lab reviews and the recognition of the innovative leaders in management and technology through our highly valued awards, Customer Interaction Solutions strives to continue to be the publication that holds the quality bar high for the industry. Please visit http://www.cismag.com.
Technology Marketing Corporation (TMC) is a global, integrated media company helping clients build communities in print, in person, and online. TMC publishes Customer Interaction Solutions, INTERNET TELEPHONY, Unified Communications, NGN and InfoTECH Spotlight magazines. TMC is the producer of ITEXPO, the world’s leading B2B communications event. TMCnet.com, which is read by two million unique visitors each month, is the leading source of news and articles for the communications and technology industries. In addition, TMC runs multiple industry events: 4GWE; Smart Grid Summit; M2M Evolution; Cloud Communications Summit; Social CRM Expo; SIP Tutorial; VIPeering; Business Video Expo; CVx; Digium|Asterisk World; StartupCamp; MSPAlliance MSPWorld and more! Visit TMC Events for a complete listing and further information.
For more information about TMC, visit http://www.tmcnet.com.