24 Hour Emergency Plumbers and Boiler Repair Company Alliance Plumbing and Heating London launch new website to enable instant customer feedback

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With the recent revamp of their website Alliance has furthered their commitment to building a business around the needs of their customers. New additions included adding a feedback page where customers are encouraged to rate the visits on several criteria. This offers a number of key advantages over the previous system. The feedback is at the customer’s convenience and there is no passive influence from Alliance staff. So the quality of feedback should improve, being more realistic and timely; helping Alliance develop their customer focused service even further.

Alliance Plumbing and Heating offers a wide range of plumbing and heating services to both domestic and commercial customers across London. The core of their business is based around a reliable 24 hour emergency plumbing service at very competitive rates. Their expertise extends to include other services complimentary to plumbing and heating such as blocked drains and solar central heating. The diversity of services on offer are reflected in the Alliance website, which has a wealth of useful information on a wide range of plumbing and heating topics.

With the recent revamp of their website Alliance has furthered their commitment to building a business around the needs of their customers. New additions included adding a feedback page where customers are encouraged to rate the visits on several criteria. This offers a number of key advantages over the previous system. The feedback is at the customer’s convenience and there is no passive influence from Alliance staff. So the quality of feedback should improve, being more realistic and timely; helping Alliance develop their customer focused service even further.

Alliance Plumbing and Heating are fast becoming London's most popular plumbing company. Encouragingly, much of the recent growth is from repeat business and recommendations and this is for good reason. All Alliance Plumbing and Heating engineers have a sense that they are only as good as their last job. They are appraised regularly and fully aware of the importance placed on the customer’s perception of their attitude and ability. This culture of customer lead service extends to the London based 24 hour emergency call centre and other admin staff. Combined they offer a reliable, fast and friendly service. Another important issue is transparency, Alliance want customers to understand how much and what you are paying for. To this end they have simplified the prices which are now fully displayed on the new website. They also don’t charge a call-out fee and there are no hidden charges. Everything is open and transparent. Best of all the staff are genuinely friendly and approachable.

Currently with the weather getting warmer and temperatures set to rise, you will be relying less and less on your central heating. This makes it the ideal time to service your boiler or consider the installation of a new condensing boiler, which can save you as much as 40% off your gas bill. Not to mention the ideal time to give your central heating system some tender love and care with a powerflush or overall service. In addition to the work they are at your home or office for, all Alliance gas engineers are part P qualified. This enables them to identify and recommend emergency saving efficiencies throughout your entire home. Why not ask them when they visit about how you can be more efficient and save money?

Alliance pride themselves on their response times, especially when it’s an emergency. In this weather with friends and family likely to visit the last thing you want is no hot water or a blocked drain. Alliance are reassuringly available 24 hours a day to deal with any plumbing, heating or drainage emergency efficiently and affordably.

So if you're in need of a friendly and professional plumbing, heating or drainage service in the London area, or would simply like some helpful advice, head to Alliance Plumbing and Heating’s newly updated website where you'll find all the information you need to hand, or just call 020 8226 6556.

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Andre Malowney
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