Ground Transportation Goes Global -- Tristar Worldwide Becomes the First Chauffeur Service Provider with Operations on Three Continents

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Tristar Now Operating Offices in London, New York, Hong Kong -- A Single Point of Contact for Service and Administration, Around the World

While many hospitality sectors have built out global operations in the past decade, ground transportation has remained largely a local business – until now.

Tristar Worldwide Chauffeur Services -- whose professional, courteous drivers and track record of dependable performance make it the chauffeur drive service of choice in more than 80 countries worldwide -- has opened offices in New York and Hong Kong, in addition to its international headquarters in London; and established a single point of contact for service and administration for clients around the world, making invoicing and payment seamless and easy.

“We are glad to formally announce the opening of Tristar offices in New York and Hong Kong,” said Mike Fogarty, Tristar’s US Chief Executive Officer. He concluded, “With an elevated presence in New York, and ‘boots on the ground’ in the vibrant Hong Kong market, we have cemented our Three-Hub strategy. This ensures Tristar clients an unmatched level of service and performance in any major city in the world, alongside the highest level of convenience in reservations, booking and payment -- whether the rides are provided in a single city, or in several cities on multiple continents.”

A Truly International Partner

In 2010, Tristar provided businesses and consumers with more than 400,00 rides in more than 80 countries, and boasted an on time record that exceeded 99 %. The company services a diverse international clientele through owned fleets in London and Manchester in the U.K.; New York and Boston in the U.S.; Hong Kong in Asia, and via a network of affiliate relationships around the world. It has specially dedicated roadshow desks, as well as teams of professionals who specialize in the meetings and events markets, in each Hub market.

Tristar was founded more than thirty years ago in London, where it retains its international headquarters. It has grown quickly since launching its presence in the U.S. in 2006, and in Asia in 2009, to become the first truly global chauffeur service provider in the ground transport industry.

Dean De Beer, Tristar’s Chief Executive, said, “This is a great moment for the Tristar brand, which now provides a unique and consistently high level of service in markets around the world.” He concluded, “With our London office looking after Europe, Africa and the Middle East; our U.S. headquarters taking care of the Americas; and our Hong Kong office looking after Asia/Pacific, we are with clients every step of the way -- offering a single point of contact that makes life easy for corporate traveler managers, agents, tour operators, consumers, and anyone else who arranges ground transportation.”

In addition to a 24-hour reservation hotline, Tristar has added sales and service professionals who are fluent in multiple languages, including Mandarin – to make booking a ride, tracking, and follow up, simple and seamless. The company employs more than 750 professionals out of its offices outside London, and offices in Boston, New York and Hong Kong.

Tristar expects to announce continued growth in the Americas, Europe and Asia, throughout 2011.

About Tristar

With international Hub Offices in London, New York and Hong Kong, Tristar Worldwide Chauffeur Services maintains teams of chauffeurs in those cities, as well as Boston in the U.S., and Manchester in the U.K. It operates through a network of highly trained and qualified affiliates in more than 80 countries worldwide. Tristar attributes much of its success to a highly selective and detailed affiliate selection and management process, which ensures the company’s industry-leading, high level of client service and performance.

In the U.S., Tristar is recreating the style of service offered in the U.K., by offering a state-of-the-art fleet; a unique two-tiered service that offers Premium as well as Executive-level service; and the best trained drivers in the industry. Tristar is the UK’s largest chauffeur drive company in its sector, with a fleet of more than 500 vehicles completing in excess of 400,000 journeys every year and approximately 20 million miles per year. They also have long-term partnerships with regional and international affiliates, and provide contracted services to some of the best-known and well-respected companies and brands worldwide.


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