AAA Mid-Atlantic Makes the 2011 Companies That Care Honor Roll

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Nationally Recognized List Honoring Companies with Values-Driven Practices

Companies That Care 2011 Honor Roll

“Our Associates are the lifeblood of our organization, doing the things that ensure member satisfaction," explains Don Gagnon, president/CEO, AAA Mid-Atlantic.

AAA Mid-Atlantic, serving AAA members in Delaware, Maryland, Washington, DC and parts of Virginia, Pennsylvania and New Jersey, has made the 2011 Honor Roll for the Center for Companies That Care.

The Honor Roll, a national list recognizing employers for outstanding workplace practices and active community involvement, includes privately-held and publicly-traded organizations, as well as not-for-profit employers.

“I am very proud of our Associates; this award is a result of their individual and collective contributions,” explains Don Gagnon, president/CEO, AAA Mid-Atlantic. “Our Associates are the lifeblood of our organization, doing the things that ensure member satisfaction. I value the time I spend with them at our annual Town Meetings where we discuss in an open forum our goals and plans, leaving ample time to address questions from Associates. Our transparency and open communication in Town Meetings and in other communications were contributors to this year’s Honor Roll recognition and we could not be more satisfied.”

Companies that care respect employees and are committed to community service. They demonstrate 10 Characteristics that go to appreciating people, work/life balance, and giving back. This uniqueness defines the standard for all organizations that strive to be recognized as best places to work and being socially responsible.

“We are pleased to have AAA Mid-Atlantic on this year’s Honor Roll,” says Marci Koblenz, founder and president, Center for Companies That Care. “Their pictorial representation of their plan illustrates the importance of a strong foundation and an over-arching goal for the business. In recent years, the company has also launched a broader community volunteerism program, including a “Green Team” to explore way to minimize its environmental footprint.”

AAA Mid-Atlantic sustains a work environment founded on dignity and respect for all employees is its successful use of communication to explain and gain acceptance for organizational updates and promotion of a multi-year strategic plan. Associates are also encouraged to ask questions and to provide feedback. The result is an engaged group of employees.

Honor Roll recipients will be officially honored at a 360° engagement conference in Portland in May, where Joseph Grenny, the author of “Crucial Conversations,” is keynoting. Many Honor Roll organizations will be sharing their best practices during the conference. It is open to the public.

Center for Companies That Care is a national, 501(c)3 not-for-profit organization dedicated to engaging employers in improving the lives of employees, families and communities.

If you’re interested in applying for the 2012 Honor Roll, or would like to see the full 2011 Honor Roll, please visit or call 312.661.1010.

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Marci Koblenz
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