Richmond, VA (PRWEB) April 25, 2011
Whitlock, a global leader in AV solutions, Telepresence/videoconferencing and managed services, announces its new achievement as one of Polycom Inc.’s top-level Certified Service Partners (CSP). This recent distinction reflects the company’s ability to deliver the highest-level quality service and support for Polycom’s latest unified collaboration solutions for business, government and education. Relevant specialty areas include Telepresence and digital media technologies.
Whitlock is one of a select group of direct Platinum channel partners worldwide that met the qualifications to be selected as a CSP. Program requirements included a solid history of technical acumen and delivery, support lab facilities, call center capabilities and 24x7 technical support availability for on- and off-site issue resolution.
As a Polycom partner since 1998, Whitlock has more than a decade of expertise with integrated audiovisual and digital media solutions, and in the recent past, has transitioned this strength to include unified communications to support customer demand. Whitlock is an authorized Polycom agent for Immersive Telepresence, including the RPX, OTX, and ATX.
The company serves the international marketplace from a well-established nationwide footprint as well as a cross-continental partner network, the Global Presence Alliance. Whitlock is a former recipient of the Polycom Integrator of the Year award, the SCN Top 50 and the NSCA Excellence in Business Awards. The company is also a certified incumbent direct partner of Accordent, a rich media technology company recently purchased by Polycom.