VA Maryland Health Care System Names New Executive Assistant

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Jonathan Forte has been appointed the new executive assistant to the associate director for operations for the Veterans Affairs (VA) Maryland Health Care System. Forte joins the VA Maryland Health Care System after completing a year-long Administrative Fellowship in the Graduate Health Administration Training Program (GHATP) for the VA Capital Health Care Network.

As executive assistant to the associate director for operations, Forte is responsible for providing management oversight of the daily operations throughout the health care system.

Jonathan Forte has been appointed the new executive assistant to the associate director for operations for the Veterans Affairs (VA) Maryland Health Care System. Forte joins the VA Maryland Health Care System after completing a year-long Administrative Fellowship in the Graduate Health Administration Training Program (GHATP) for the VA Capital Health Care Network.

As executive assistant to the associate director for operations, Forte is responsible for providing management oversight of the daily operations throughout the health care system. His duties include managing the environment of care team to monitor safety and cleanliness of the health care system, and providing administrative support for Engineering & Facilities Management, Environmental Management, Consumer Relations, Information Resource Management, Nutrition and Food, Pharmacy, Police, and Pastoral Care Services. “I’d like to help the VA Maryland Health Care System to continue to meet regulatory and compliance standards and to build more engaged teams as the health care system continues its journey to patient-centered care,” Forte said.

Forte comes to Baltimore by way of Scranton, Pa., where he earned a master’s degree in health administration in December 2009, and a Bachelor of Science in biology in May 2007 from the University of Scranton. During his tenure in the GHATP program, Forte managed the on-going activation of the Fort Detrick VA Outpatient Clinic in Frederick, Md., in conjunction with the Department of Defense (DoD). He worked with the VA Health Care Capital Network Health Care for Homeless Veterans program and provided administrative support for the Integrated Disability Evaluation System, a VA/DoD joint-venture to provide faster access to VA services to returning service members. Forte developed new tactics to increase Veteran satisfaction as a Planetree (patient-centered care initiative) facilitator and committee member and presented at the American College of Healthcare Executives’ Congress on Healthcare Leadership on Employee Engagement and Empowerment, among other achievements.

Before his participation in the GHATP program, Forte worked at the Pocono Medical Center East in Stroudsburg, Pa., where he assisted in creating and developing the facility’s first Neonatal Intensive Care Unit. He also assisted in increasing outpatient satisfaction scores through his work on the redesign of the Pocono Physician Associates and developed a managerial performance “Eye Chart” to track clinical, fiscal and leadership strengths of hospital mangers. Also at Pocono, he participated in the design and development of a new, comprehensive cancer treatment center.

Forte, a native of Pennsylvania’s Pocono Mountains, lives in Ellicott City and has continued his community service activities. He volunteers with Team River Runner, an outreach organization that helps disabled Veterans heal and become healthy through paddle sports such as kayaking, and also volunteers at VA’s New England Winter Sports Clinic and its National Veterans Summer Sports Clinic in San Diego, Ca.

The VA Maryland Health Care System (VAMHCS) provides a broad spectrum of medical, surgical, rehabilitative, mental health and outpatient care to veterans at two medical centers, one community living & rehabilitation center and five outpatient clinics located throughout the state. More than 52,000 veterans from various generations receive care from the VAMHCS annually. Nationally recognized for its state-of-the-art technology and quality patient care, the VAMHCS is proud of its reputation as a leader in veterans’ health care, research and education. It costs nothing for Veterans to enroll for health care with the VA Maryland Health Care System and it could be one of the more important things a Veteran can do. For information about VA health care eligibility and enrollment or how to apply for a VA medical care hardship to avoid future copayments for VA health care, interested Veterans are urged to call the Enrollment Center for the VA Maryland Health Care System, Monday through Friday, from 8 a.m. to 4:30 p.m. at 1-800-463-6295, ext. 7324 or visit http://www.maryland.va.gov.

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Rosalia Scalia