£400,000 Investment Secures Bespoke ERP for UK Flooring Direct

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An investment of £400,000 has seen the UK’s fourth fastest growing retailer, UK Flooring Direct improve its efficiency and customer service with the deployment of a bespoke ERP solution.

UK Flooring Direct

UK Flooring Direct

The investment in our new ERP system will bring many benefits across the board, but apart from a new look to our site, most of these will not be immediately noticeable to the shopper.

The new software will allow UK Flooring Direct to monitor its relationships more closely and will allow both consumer and trade users of the website to enjoy improved customer service across the board, including a real time order status facility. The system will also have positive performance implications behind the scenes, helping the retailer to become even more efficient and providing first-rate service to its customers at every level.

On the surface, the investment will see considerable benefits offered by the new website. New user-friendly search facilities are available, which will include the opportunity for shoppers to see the top 50 most popular products on the site. There is also a Room Creator facility that will not only show how the room will look, but that will also help to calculate the exact amount of flooring required. In addition, visitors can enjoy video applications that accurately describe the products and show tips on installation techniques. The ultimate goal is to make the Internet-based purchase of floor coverings a simple and rewarding one.

“The investment in our new ERP system will bring many benefits across the board, but apart from a new look to our site, most of these will not be immediately noticeable to the shopper,” explains Jason Ashby, managing director.

“Being a good online retailer is not simply a case of offering products at prices difficult to achieve on the high street, it is about delivering the complete package and assuring shoppers that buying floors online needn’t be fraught with difficulty and worry. Our bespoke ERP system will help us to deliver exactly this.”

For further information contact UK Flooring Direct on 0845 287 5623 or visit http://www.ukflooringdirect.co.uk

For production charges and colour separation requests please contact Select First on 08450 943 349 or email myles(at)selectfirst(dot)com

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Charles Whitworth
Inside Online Marketing Limited
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