Zerowait Assists in Recovery of Critical Business Data from NetApp Filer in Libya

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Provides Engineering Expertise and System for US Recovery Effort

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DSI needed a dependable partner with filer expertise to assist them, and they knew they could depend on the Zerowait team

Quick action by a Zerowait engineer helped a Houston company rescue data smuggled out of a Libyan oil field when fighting broke out. Data from a vulnerable NetApp filer had been backed up to tape which was sent to Texas based Data Strategies International who then urgently sought a partner to provide a NetApp filer and, with the engineering expertise in both companies, restore the data from the tapes for delivery to the customer.

David Benner, Zerowait Engineering Manager said, “Zerowait prepared a unit which was shipped to Data Strategies’ headquarters in Houston where it was met by one of our engineers for configuration. Utilizing Data Strategies’ proprietary MediaGenie Proteus tool, NDMP fragments were extracted from multiplexed NetWorker Backup tapes and reassembled to create NDMP backup streams that could be restored on the NetApp filer.”

Mike Linett, Zerowait’s President added, “This perfectly illustrates Zerowait's expertise and ability to move quickly when clients need something done. DSI had an emergency situation and we provided them an assessment of the recovery issues they were facing and the NetApp hardware they would need. We expedited the equipment they required from our inventory of off lease systems and one of our engineers worked over the weekend to satisfy the customer’s time critical data recovery requirements. DSI needed a dependable partner with filer expertise to assist them, and they knew they could depend on the Zerowait team.”

Zerowait has been providing the same high level of support to the NetApp community for over 11 years, with offices in the US, UK and Australia, and has seen tremendous growth in this period of financial uncertainty as clients seek more cost effective solutions for their data storage requirements. With the release of Free Exception Reporter, Zerowait now offers all NetApp customers an alternative view of the health and status of their Filers.

About Zerowait
Headquartered in Wilmington, Del., USA, and with offices around the world, Zerowait is the worldwide leader in independent service and support of NetApp filers. Zerowait solutions include off-lease fully licensed NetApp systems and the new Zerowait SimplStor line of single-name space archive storage. Storage administrators throughout the world rely on Zerowait to provide affordable solutions to the skyrocketing costs of data storage.

About Data Strategies
Data Strategies International is a leading provider of document archive and backup tape migration services. With over twenty years of experience, the company has the unique capability of performing its services off-line with no impact on the client’s valuable resources.


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