Richmond Hill, Ontario (PRWEB) May 03, 2011
Esna Technologies Inc. (esnatech), a leader in enterprise unified communications, releases version 8.1 of Office-LinX. The award-winning unified communications platform allows enterprises to integrate UC with cloud-based technologies such as Google™ Apps, Vmware, Zimbra® and Microsoft® BPOS.
The Office-LinX 8.1 UC&C software enables mobility, messaging and presence integration with both on-premise and cloud-based business applications and processes. The addition of web-based UC services to version 8.1 extends the power of unified communications to any mobile device or cloud-based email application.
"Extending our unified messaging services to cloud-based email allows us to help customers meet their messaging needs and hit cost targets without sacrificing key functionality around communications and collaboration. Organizations will now be able to focus on application investment instead of hardware and infrastructure upgrades,” said Davide Petramala, VP Sales and Marketing at esnatech.
Office-LinX version 8.1 addresses specific enterprise requirements around communication and collaboration technology including:
- 64-bit OS support for 8.1 application server, including support for Windows 7 and 2008 R2 64-bit versions
- Enhanced Presence support for key voice environments
o Cisco Unified Call Manager 8.0 (TAPI)
o Avaya CM 5.2 (requires Application Enablement Services - AES)
o Toshiba Strata CIX CSTA (required for Windows 7 and 2008 installations)
- Extended legacy voicemail emulation support
o Added TUI emulation for Repartee messaging platform from Active Voice
THE CLOUD-ENABLED ENTERPRISE
Office-LinX 8.1 enables enterprise to leverage cloud-based applications and offers:
- Integration of live voice services from an enterprise's existing PBX network
- Dialing, messaging, call control and presence with cloud-based applications
- Integrated UC services for Google Apps including:
o Unified Messaging, IVR, auto-attendant, fax services, Google Talk enterprise voice presence
o Fixed-to-mobile convergence integration with existing phone networks and mobile devices
- Unified Messaging support for Microsoft BPOS
A ROBUST UC PLATFORM
The award-winning Office-LinX software by esnatech, used by enterprises world-wide, enables:
- Mobile and ubiquitous access to live communications on any operating system or mobile OS, integrated with your existing corporate PBX or phone system
- Presence capability that improves productivity through:
o Google/MS Exchange calendar integration for intelligent routing, filtering and connectivity
o Presence-enabled call processing for enhanced IVR and customer retention
o Live, rich phone status federated with Google™ Talk, Skype, MSN Live and OCS
o Enabled real-time communication and collaboration within the enterprise
- Integration of Google, Salesforce and Microsoft Exchange contacts for:
o Intelligent call routing
o VIP voice services
o Intelligent call connections
o Leveraging Microsoft and Google desktop searches on incoming calls
The unified communications market is growing strongly across North America. Organizations with multiple locations have large investments in their existing voice infrastructure, but are looking for opportunities to flatten and consolidate voice applications like messaging and call routing. Office-LinX enables customers to centralize voice applications across multiple locations and disparate phone systems. Organizations can now deploy a centralized, scalable, GEO-redundant architecture that layers mobility, presence and messaging technology on top of their existing network. This allows direct integration with any business application. Office-LinX version 8.1 is available now and can be downloaded online.
Office-LinX is a multi-OS, unified communications software platform that delivers rich presence, mobility and messaging. The esnatech UC server is tightly integrated with all major PBXs and VoIP services and provides mobile UC services to RIM BlackBerry, Apple iPhone/iPod/iPad, Google Android, Windows Mobile and Symbian devices. It can be deployed as a standalone UC solution or as an integrated application with existing PBXs and messaging solutions such as OCTel voicemail platforms.
Founded in 1989, esnatech’s mission is to provide communication solutions that are simply the best way to communicate. Solutions by esnatech empower organizations, giving them the flexibility to conduct business at any time, from anywhere, so they can manage the information they need, when they need it. These solutions are marketed and distributed through OEM and VAR partners in 28 countries worldwide.
VP Sales and Marketing, Esna Technologies Inc.
NOTE TO EDITORS: Web links, telephone numbers, and titles were correct at time of publication, but may since have changed. Microsoft Windows and Exchange are registered trademarks of Microsoft Corporation, Google Apps and Google Talk are registered trademarks of Google, Inc.