Vancouver-Based Law Firm Guild Yule LLP Embraces BigHand and Speech Recognition Technology, Cutting Document Creation Time by Over 50%

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BigHand, the leading voice productivity and digital dictation vendor in the legal industry, today announced that Vancouver-based law firm Guild Yule LLP recently reported a 50% time savings document production turnaround time as well as reduced costs, by implementing BigHand’s server-based Speech Recognition Module last year. The flexibility of the Speech Recognition workflow process has allowed the firm to automate re-distribution of the document production workload during busy times, while allowing lawyers to dictate anytime and anywhere on their Smartphone.

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The user interfaces for both dictation and document production are easy to use and with the right training, the recognition rates are often around the 90th percentile, even for a foreign trained lawyer like me.

BigHand, the leading voice productivity and digital dictation vendor in the legal industry, today announced that Vancouver-based law firm Guild Yule LLP recently reported significant time savings in document production turnaround time and reduced costs, by implementing BigHand’s server-based Speech Recognition Module last year. The flexibility of the Speech Recognition workflow process has allowed the firm to automate re-distribution of the document production workload during busy times, while allowing lawyers to dictate anytime and anywhere on their Smartphone.

Adam Howden-Duke, a partner at Guild Yule LLP, discussed the business drivers behind implementing BigHand and the Speech Recognition module, “We wanted to introduce greater efficiencies in the way lawyers managed their time and how we were utilizing our support staff. When the idea was initially floated, there was some skepticism as to whether the use of speech recognition software would be successful. However, once implemented, we were surprised by the accuracy of transcription, and ease of use. The user interfaces for both dictation and document production are easy to use and with the right training, the recognition rates are often around the 90th percentile, even for a foreign trained lawyer like me.”

Part of the advantage the firm saw with speech recognition software, was also the reduction of document turnaround time for assistants, freeing them up work on other business critical matters. Mr. Howden-Duke concluded, “The most notable change is the assistant time saved on the task of transcribing. According to my samplings, BigHand has reduced the time an assistant spends on creating a document from dictation by 50%, and in some cases up to around 75%.”

Steve Butterworth, President at BigHand Inc., commented, “Firms like Guild Yule are leading the way when it comes to demonstrating the long awaited tangible and measurable benefits of implementing sever based speech recognition. BigHand has been long associated with speech recognition technology but until recently the solutions available in the market have struggled to meet end user expectations. In conjunction with BigHand, we believe that speech recognition is now a genuine productivity tool that offers lawyers a viable alternative when it comes to document production. Guild Yule’s success is just the beginning.”

About BigHand
The BigHand Group supports over 130,000 professionals globally, across 1,300 organizations, and is based out of Chicago, London, Sydney and Toronto. BigHand is a Microsoft Gold Partner, Elite BlackBerry ISV Partner, and was voted ‘Dictation System of the Year’ at the 7th Annual Law Technology News (LTN) Awards 2009. Further information is available at http://www.bighand.com.

Contact:
Allison Stegich, Marketing Manager, BigHand, Inc., Allison(dot)Stegich(at)bighand(dot)com

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DAN SPEED
BIGHAND
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