Accredited Language Services Announces Enhanced Telephonic Interpreting

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Telephonic Interpreting Service from ALS is Now Faster and Easier than Ever

Language services industry leader Accredited Language Services (ALS) (alsintl.com) is pleased to announce that they have enhanced their telephonic interpreting services by expanding their global network of professional interpreters, adding highly-trained call coordinators to match clients to interpreters, making it easier and faster to connect to interpreters, and streamlining the process for pre-scheduling an interpreting call.

Also called Over-the-Phone Interpreting (OPI) or Interpreting By Telephone (IBT), telephonic interpreting is used by hospitals, law firms, emergency and information services such as 911 and 411, and Fortune 500 companies to get on-demand access to skilled linguists. ALS interpreters are accredited experts not only in multiple languages but also in specific fields and industries.

With more than 5,000 linguists based both in the United States and internationally, ALS offers telephonic interpretation for clients 24 hours a day, 7 days a week, 365 days a year.

ALS is equipped to handle both spontaneous and pre-scheduled telephonic interpreting. (http://www.alsintl.com/services/telephonic-interpreting/.) Whether a client needs a Spanish-speaking pharmaceutical expert or an advertising specialist who speaks Swahili, ALS’s telephonic interpreting connects the client with just the right interpreter for the job, usually within 60 seconds.

Every call is handled by a live call coordinator. After calling the toll-free access number and entering a PIN, clients are paired with interpreters according to the client’s language and expertise requirements. By using a person – not an automated system – to select interpreters, ALS provides the best possible match for every call. And if the language needing interpretation isn’t known at the time of the call, coordinators are trained to identify the language being spoken and choose an appropriate interpreter.

About ALS International, Inc:
Since 1983 ALS has provided translation, interpreting, transcription and voice overs to government agencies, law firms and Fortune 500 companies. Through our affiliate, Legal Language Services, we also offer international litigation support (including the compulsion of foreign evidence, skip tracing and asset searches) in more than 90 countries.

Experienced linguists work in more than 150 languages and dialects, and rush service is available to meet tight deadlines.

ALS has offices in Washington, D.C., New York City, and throughout the United States as well as affiliates in Europe, Asia and South America.

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Jessica Hertz
Accredited Language Services
(212) 766-4111 x167
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