Delnor Hospital Makes the 2011 Companies That Care Honor Roll

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Nationally Recognized List Honoring Companies with Values-Driven Practices

Companies That Care 2011 Honor Roll

“Delnor has a shared decision-making model in place for several years. As a result, our employees know they have a say in how they work and what they do,” explains Kim Christiansen, director human resources, Delnor Hospital.

Delnor Hospital, a health care and service provider for residents of the Central Fox Valley based in Geneva, Illinois, has made the 2011 Honor Roll for the Center for Companies That Care.

The Honor Roll, a national list recognizing employers for outstanding workplace practices and active community involvement, includes privately-held and publicly-traded organizations, as well as not-for-profit employers.

“Delnor has a shared decision-making model in place for several years. As a result, our employees know they have a say in how they work and what they do,” explains Kim Christiansen, director human resources, Delnor Hospital.

Companies that care respect employees and are committed to community service. They demonstrate 10 Characteristics that go to appreciating people, work/life balance, and giving back. This uniqueness defines the standard for all organizations that strive to be recognized as best places to work and being socially responsible.

“In 2010, Delnor introduced a process improvement model. The model allows employees to participate in Rapid Improvement Events (RIE’s). RIE’s allow employees to participate on a team to improve a process. Teams meet each day for a period of seven days. There is then follow-up to make certain that the recommendations from the team are implemented and progress is shared,” says Marci Koblenz, founder and president, Center for Companies That Care. “Delnor also has human resource representation on many hospital committees to reinforce the importance of considering people when making business decisions. Delnor is excellence in action.”

Delnor Hospital has a culture of continuous improvement where employees are involved at all levels. Building on their Shared Decision Making model which began six years ago, Delnor’s journey has highlighted how important it is to consider the impact organizational decisions may have on employees. They also know that changing leadership behaviors is the driving force in achieving their strategy of being a great employer.

Honor Roll recipients will be officially honored at a 360° engagement conference in Portland in May, where Joseph Grenny, the author of “Crucial Conversations,” is keynoting. Many Honor Roll organizations will be sharing their best practices during the conference. It is open to the public.

Center for Companies That Care is a national, 501(c)3 not-for-profit organization dedicated to engaging employers in improving the lives of employees, families and communities.
If you’re interested in applying for the 2012 Honor Roll, or would like to see the full 2011 Honor Roll, please visit http://www.companies-that-care.org or call 312.661.1010.

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Marci Koblenz
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