Service Center Veteran Joins Businessolver

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Jeremy Van Arkel to manage Businessolver's Active Service Center and COBRA teams.

Jeremy brings a wealth of knowledge and experience to the Businessolver Service Center operations.

Jeremy Van Arkel joined Businessolver April 11 as Service Center Manager. He oversees COBRA and Active Service Center representatives.

“Businessolver was seeking someone with proven results in leading and developing a highly effective team, and we found that with Jeremy,” says Vice President of Client Services Brooke Knight. “Jeremy brings a wealth of knowledge and experience to the Businessolver Service Center operations,” she continues. “He has more than ten years experience in a call center environment, in supporting and leading roles.” Van Arkel’s focus on performance, quality and customer satisfaction are crucial to Businessolver’s commitment to delighting its customers as the organization’s Service Center continues to grow.

Van Arkel was most recently a call center supervisor at ADP in West Des Moines. Prior to ADP, he was employed by CitiCards, Sears and QuikTrip. Van Arkel will be working in the Businessolver headquarters in West Des Moines.

“I’m excited to be a part of such a great group of people,” Van Arkel says. “The mission statement really says it all: ‘Grow our business. Delight our Customers.’ Delighting our customers includes internal customers, which can often be overlooked. This focus truly leads to an excellent atmosphere that empowers all associates to deliver the best possible service.”

Van Arkel has Fundamental Payroll Certification (FPC) from the American Payroll Association.

ABOUT BUSINESSOLVER

Businessolver is a provider of online benefits administration services and benefit administration outsourcing services. Its web-based platform automates employers’ insurance benefit administration by consolidating multiple insurance carriers into a single platform and customizing the process to meet each employer’s unique enrollment requirements. In addition to Enrollment and Eligibility services, other Businessolver service offerings include: COBRA Administration, Billing and Financial Reporting, Service Center, Benefit Advisory Services, Eligibility Verification and Fulfillment. For more information about Businessolver please go to http://www.businessolver.com.

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Brian Weber
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