Cloud Faxing Becomes Key Solution for Business Managers

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Cloud Faxing Services are Quickly Replacing Internal Fax Servers and Fax Lines to Cut Costs, Reduce Paper, and Route Documents More Easily and Securely

"There are a surprising number of enterprises that keep hanging on to their traditional fax systems, paying much more than they would with cloud faxing."

Cloud Faxing for enterprises and corporations is becoming the option of choice for large to small companies, especially those with dispersed geographic locations.

This is particularly true for entities with large fax volumes, who are looking to improve efficiencies and gain a competitive advantage. While overall fax volumes have declined somewhat with the advent of email, faxing still remains a vital tool in business communications, particularly in the financial, insurance and healthcare industries. Managers are pointing to a number of reasons that are driving this conversion, not the least of which is dramatic cost savings.

Laurie Patterson, director of cloud faxing for OrangePoint Communications ( ), a leading SaaS business communications provider, says that an increasing number of managers are adopting in-the-cloud strategies to improve productivity, security and reduce expenses. "There are well over 10 million cloud based fax accounts set up in just the United States, so the concept is nothing new. Better yet, at no cost to the user the technology keeps improving because it is has a shared services architecture. Despite its wide spread popularity, there are a surprising number of enterprises that keep hanging on to their traditional systems, said Patterson.

Patterson said there are five main reasons managers are migrating to cloud faxing ( ):

1) Cost Reduction: Capital expenditures are eliminated for equipment purchases, there are no forced upgrades by your vendor, no equipment obsolescence, no costly maintenance/support contracts and IT departments don't have to spend valuable time maintaining fax infrastructure. In addition, many entities experience fluctuations in their fax volumes and in-the-cloud faxing delivers just-in-time capacity with a transaction based fee structure, which reduces overall cost per fax compared to owning hardware, which has a lot of fixed costs. Quite simply, cloud faxing produces the lowest total cost of ownership for a fax solution.

2) Geographic Dispersion of Work Force: With employees and branch offices spread out, traditional in-house hardware and infrastructure has to be decentralized. Cloud faxing resolves this problem and can be easily managed from a central location. It is a scalable solution and can be deployed to new users quickly with a few clicks of a mouse.

3) Security: With cloud faxing, documents become much more secure. No longer are documents sitting around on machines waiting to be distributed to their intended recipient. Instead, the recipient receives their document directly in their email inbox as a pdf or tiff attachment, which is ready for electronic storage. Our solution is a carrier grade solution, and is regulatory and HIPAA compliant.

4) Disaster Recovery: Cloud faxing is a fully redundant solution and providers can store your documents for backup in the event of a disaster. These documents can be accessed only by you via a secure web portal.

5) Going Green: By its very nature, cloud faxing reduces paper and ink consumption drastically. Faxed documents are received as an electronic file that can then be distributed to others via email, or stored on your hard drive.

"Smart companies are re-evaluating everything, especially cost centers", Patterson said. "One of the fastest ways to save is to eliminate the need for the contractual maintenance and software upgrades for fax servers. When you go to cloud faxing, all that disappears."


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Laurie Patterson
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