Charlotte, NC (PRWEB) May 11, 2011
ORCS Web Inc., a web hosting provider specializing in managed Microsoft Windows solutions, has released the results of their most recent Customer Satisfaction Survey. A component of maintaining its Gold Hosting Competency in the Microsoft Partner Network is OrcsWeb’s commitment to customer satisfaction by participating in customer satisfaction surveys.
“OrcsWeb’s clients are engaged and give us great feedback. By listening to their advice and recommendations, we're able to make on-going improvements in the type of offerings that we develop and level of service and support that we provide,” said Brad Kingsley, OrcsWeb’s Founder and CEO. “Industry leading service and support is what OrcsWeb was built upon and continues to be our focus. Through the feedback received from our clients – either directly or through our customer satisfaction surveys -- our team continues working to refine our service and support offerings.”
The OrcsWeb team realizes that understanding what drives customer satisfaction and loyalty is crucial to OrcsWeb’s continued success. The Customer Satisfaction Survey is an effective tool used to understand and act on customer feedback. OrcsWeb’s management group replies directly to any client that has expressed a concern about or proposed an enhancement to a service or product offering. Ongoing conversations with customers has proven to be a key component in OrcsWeb’s success by helping clients address their business needs and receive a level of support and service that exceeds their expectations.
About ORCS Web, Inc
ORCS Web, Inc. is a Charlotte, N.C.-based web-hosting firm that has provided managed hosting solutions since 1996 for clients located in 70+ countries that develop and deploy applications on Microsoft Windows® platforms. Services include shared, cloud, and dedicated hosting, with specialty in ASP.NET, SQL Server, and architecting highly scalable solutions. ORCS Web’s dedication to being number one in customer service provides clients with “Remarkable Service. Remarkable Support.” ORCS Web is a Microsoft Gold Certified Partner.
For more information, visit http://www.orcsweb.com.
ORCS Web, Inc.
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