Agility Metrics to Sponsor 2011 Retail TouchPoints Customer Lifecycle Conference

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Conference to focus on key issues affecting retailers: customer experience, mobile, and social media

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Agility Metrics’ reputation for innovation and commitment to customer-centricity fit perfectly with the key themes of the show.

Agility Metrics announced today that it will be participating as a Silver Sponsor at the 2011 Retail TouchPoints Customer Lifecycle Conference to be held on June 22nd.

The Customer Lifecycle Conference is an exclusive virtual conference designed to provide retail executives with turnkey strategies and tactics that will help them tap into emerging media to deliver a coordinated, customer-centric approach to retail. Attendees will learn from leading industry executives about how to implement and execute best-in-class strategies throughout the customer lifecycle. The virtual event will feature live keynote presentations that hone in on ways to successfully engage customers and move them through the shopping process.

“The explosive growth in social media and mobile technologies has radically altered consumer shopping patterns,” said Richard Pridham, President and CEO of Agility Metrics. “The landscape has shifted dramatically, but one thing hasn’t changed: it’s more important than ever for retailers to engage their customers in direct dialog and leverage their feedback to deliver remarkable customer experiences.”

At this "conference in the cloud," retail executives will benefit from a broad array of engaging presentations that will furnish them with vital insights into the most important topics affecting retailers today. These topics include: how to ensure the delivery of the ultimate in-store customer experience; how to master the mobile marketplace; and how to intelligently market in a social world.

“The Customer Lifecycle Conference is designed to provide retail executives with guidance on how they can more intelligently leverage emerging technology to engage with their hyper connected customers,” said Ed Cleary, Publisher at Retail TouchPoints. “Agility Metrics’ reputation for innovation and commitment to customer-centricity fit perfectly with the key themes of the show, and we’re very excited to have them onboard as a key sponsor of this event.”

To register for free for the 2011 Retail TouchPoints Customer Lifecycle Conference, please visit: http://www.retailtouchpoints.com/clc.

About Agility Metrics

Agility Metrics is one of North America’s leading vendors of Customer Experience Measurement solutions. Agility Metrics employs a full-spectrum, multi-mode data collection methodology to capture ground-level voice of the customer insights that, when acted upon, yield proven increases in customer satisfaction, brand loyalty, and operational efficiency. Since its inception, Agility Metrics has captured closed to 10 million pieces of real customer feedback from thousands of in-store locations across the continent. Agility Metrics provides a broad array of industry-specific solutions and works with leading retail, restaurant, automotive, and financial services brands.

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Michael Whitehouse
Agility Metrics
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