Launches a Compliant Business Continuity Solution to Provide Protection and High Availability for Mission-Critical Applications

Share Article’s Compliant Critical Availability Service (CAS) Introduces the Industry’s Strongest SLA to Ensure Applications Are Secure, Highly Available and Cloud-Enabled

The new Compliant Critical Availability Service adds managed security to’s current Critical Availability Service to meet regulatory requirements and improve application security., the leading provider of cloud hosting and recovery services, today announced the release of its Compliant Critical Availability Service (CAS). Compliant CAS introduces the hosting industry’s most comprehensive compliant and application-centric SLA (Service Level Agreement) to ensure the mission-critical applications and infrastructure of clients are secure, attain regulatory compliance and quickly scale with zero downtime.

The Compliant Critical Availability Service (Compliant CAS) adds a layer of managed security to’s Critical Availability Service, released earlier this year, to meet regulatory requirements and improve application security. Compliant CAS has four main components: a high availability and certified infrastructure, Entourage support, the Critical Availability Service SLA and managed security services. The managed security services assist the customer in meeting PCI compliancy requirements 1, 3, 4, 5, 6, 9, 10 and 11. The security services include managed dedicated firewalls, managed backup services, SSL certificates, antivirus protection, patching, web application firewalls, PCI level 1 compliant datacenters, log management, and threat detection services.

Craig McLellan, Chief Technology Officer, commented, “We see an increase in the number of customers seeking compliant hosting solutions to meet regulatory requirements for their mission-critical applications. Our Compliant CAS solution has already proven effective with ecommerce applications that require the highest levels of availability, uptime and compliance. guarantees that our certified CAS configurations will provide a cost-effective business continuity solution to help companies avoid clinical disasters and ensure their mission-critical applications are available 24x7x365.”

The CAS high availability and certified infrastructure is delivered from one of’s geographically-dispersed datacenters and leverages the CAS reference architecture consisting of five managed services: dedicated firewalls, load balancing, backups, advanced monitoring and patching. The combination of the five managed services provides every customer the infrastructure necessary to ensure their applications are always available – and guarantees it.

The Critical SLA is unparalleled in the hosting industry as it is based on application availability – not component type. Typically, service provider SLAs only reimburse clients for downtime associated with a single component of their solution. The CAS SLA takes it one step further by paying double the normal payout for the entire solution when the application is unavailable due to infrastructure outages. CAS is supported by the Entourage which is a small group of highly trained and dedicated server engineers assigned to specific customer groups.’s CAS configurations are available in dedicated and cloud environments.’s recently released 2011 Cloud Trends and Best Practices Report revealed that 43% of companies will turn to cloud infrastructure to gain access to more robust high availability and recovery services. In addition, the report revealed that the number of companies implementing cloud to complement their BCDR strategy will grow by 5x over the next 18 months.

Join on May 11, 2011 for a live webinar titled, How to Avoid the Costly Pitfalls of PCI Compliance. and Randy Rosenbaum of Alert Logic will discuss how to reduce operational and technology costs in half by deploying a Software-as-a-Service solution for PCI-DSS requirements 10 and 11.

About is a global provider of enterprise-class IT infrastructure solutions, services and facilities that ensure clients’ mission-critical applications are cloud-enabled and Always On.’s geographically-dispersed datacenters and Cloud Supersites, coupled with the industry’s top networking and connectivity technologies, provide the highest levels of availability, security, and responsiveness. The most recognized names in SaaS, Healthcare, Retail, Financial Services, and Government rely on’s business continuity, managed cloud hosting, and colocation solutions. currently operates PCI Level 1 cloud and dedicated infrastructures and SAS 70 Type II certified datacenters in Irvine, CA; Louisville, KY; Newark, DE; San Francisco, CA; and Denver, CO. All products and services are supported by 24x7x365 live expert technical support through toll-free telephone, email, and online chat.

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Aaron Hollobaugh
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