Petplan Pet Insurance Promotes Elyse Donnarumma to Claims Manager

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Donnarumma’s appointment reflects the importance of strong experience in the veterinary industry and exceptional customer service

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We are proud to promote Elyse Donnarumma to the role of Claims Manager for Petplan as she has displayed a constant commitment to pet health and has a unique understanding of the business from her previous career as a veterinary technician

Petplan, America’s top rated pet insurance company, today announced the promotion of Elyse Donnarumma to claims manager. With an accomplished background as a veterinary technician in New Jersey and Colorado, Ms. Donnarumma brings firsthand experience in the veterinary industry to her new position as claims manager. Since joining Petplan, Ms. Donnarumma has served as a licensed claims adjuster working in the service department to assist policyholders with claims inquires and to answer pet health related questions. She is responsible for implementing an innovative process to streamline claims fulfillment that has helped Petplan become an industry leader in the timely processing of customer claims.

“We are proud to promote Elyse Donnarumma to the role of claims manager for Petplan as she has displayed a constant commitment to pet health and has a unique understanding of the business from her previous career as a veterinary technician,” says Dr. Jules Benson, vice president of Veterinary Services at Petplan. “In her new position, Elyse will build upon her exemplary record of customer service with our policy holders to communicate on a daily basis with the veterinary community regarding the impact and importance of pet insurance for their clients and staff.”

Even as a child, Ms. Donnarumma had an incredible passion for pets and their well-being, which lead her to obtain an Applied Science Degree in Veterinary Technology. Graduating from the Bel-Rea Institute of Animal Technology, Ms. Donnarumma immediately entered the veterinary field and it was during her time working at an animal hospital – and later at the Colorado Humane Society – that she began to understand the importance of pet insurance in helping pet parents provide the best possible care to their beloved animals.

“I loved my time as a veterinary technician as every day it gave me the opportunity to help pets in need. It also instilled in me an acute awareness of the need for pet insurance as I witnessed owners, who loved their pets, but often had difficulty paying for the medical care that comes from an unexpected pet health emergency,” says Elyse. “I know that with every pet insurance policy that Petplan issues, we are giving pet parents the wonderful peace of mind that they will be able to provide the best possible medical care for their pets while also protecting their budgets from expensive veterinary bills. It has been a truly rewarding experience.”

Petplan prides itself on hiring personnel with extensive experience in the veterinary industry to better relate and communicate with both pet parents and veterinary professionals. This commitment to assembling a workforce with first-hand knowledge of the importance of proper pet health is at the core of Petplan’s service-oriented philosophy.

For more information about pet health insurance, please visit http://www.gopetplan.com.

About Petplan
As America's top-rated pet insurance company, Petplan offers customizable policies to meet any coverage requirements and budget for pets of all/any age. Petplan is the only insurer to cover all hereditary and congenital conditions for the life of the pet – without dollar limits per condition. For information, visit http://www.GoPetplan.com or call 1-866-467-3875.

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Sara McMillan
Sara.McMillan@gopetplan.com
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Bill Tierney
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