(PRWEB) May 18, 2011
Frontline manager training or lack thereof has been talked about in the McKinsey Report, Harvard Business review, and Forbes in the past year. Now there is a program that addresses just that. It does it without travel expense, without hotel expense, and without food expense because it is an in-house training. In this training program the concepts are practiced so that habits are formed and the mindset becomes entrenched. The frontline managers are involved. These are the managers that are key to customer service because they directly support the frontline employees.
“After two decades of leading teams through change management initiatives in Fortune 100 companies I finally found a system that brings leadership and performance to the frontline. If you are just starting, growing, or are well established in your business, this is THE solution that can turn your challenges to opportunities on every level.”
~ Viki Winterton, Founder of Expert Insights Family of Opportunity
This is a great program....I was given the opportunity to put the program into practice in my consulting- it transformed the front line and improved the bottom line by reducing turnover and transforming customer satisfaction. From the Front Management Training Program is a must have for any business- small to large!
Lisa Ruedemann-•Consultant & Interim Management Senior Services- Expertise
"Liz really ‘gets’ essential concepts around maximizing a team and the difference between management and true leadership. And it’s evident that she’s truly passionate about these concepts."
-Judith Marie, Consultant Human Resources and Legal
“Liz Cosline’s From The Front Management Training System is destined to become the go-to survival guide for anyone who needs Supervisor/Management training. In my twenty-five years of workforce development training, particularly in Supervisor/Management training, I have witnessed first-hand the performance pain that supervisors/managers face when they have not embraced a team environment or when the company has not had effective training systems in Leadership or Management.
From the Front Management Training System is the right combination of hard-hitting tools, information and resources that can be tailored to any work environment providing a quality driven, professionally written, comprehensive training program. If you are looking for a relevant, sustainable training system that will raise the level of performance within your team, I encourage you to get this program today!”
-Toni Reece, President, The PEOPLE Academy, Inc.
Take a look http://bit.ly/jw2vdW