Total Mortgage Services Names Victoria Bextel to Lead National Operations

Share Article

Also hires industry veteran Elaine Presta to manage TMS Funding’s wholesale operations

Total Mortgage Services, LLC, a leading mortgage lender, announced today the hiring of Victoria Bextel as the Company’s head of national operations for both its retail and wholesale channels. Ms. Bextel brings to this newly-created senior management position over 22 years of operations, underwriting and management experience within the mortgage industry. In her role as Executive Vice President of Operations, Ms. Bextel will be responsible for managing all operations for Total Mortgage’s retail and wholesale channels, from the time the loan application is received until the time the loan is sold to investors. Ms. Bextel will be based in Milford, Connecticut and report directly to John Walsh, President of Total Mortgage.

“Total Mortgage is committed to making significant investments in its operational infrastructure, from talent to technology, to make certain the best possible processes and practices are in place for our retail customers and mortgage broker partners, as well as to insure a quality asset is delivered to our investors,” commented John Walsh, President of Total Mortgage. “Throughout her career, Victoria has been recognized for innovative ideas, relationship-building skills, creating efficient workflows and developing motivated self directed teams. These skills, combined with Victoria’s experience with the implementation of International Organization for Standardization (ISO) standards, will ensure our excellence in customer service and accuracy in deliverables, while maximizing productivity and reducing costs.”

Victoria Bextel - Executive Vice President of Operations

Most recently, Ms. Bextel was Senior Vice President, Processing Services at ISGN, a leading provider of mortgage technology and services. In this role, Ms. Bextel was responsible for building and maintaining client relationships through management of the opening, processing, closing, post closing, suspense, underwriting and funding departments for residential loans. Ms. Bextel joined ISGN through the company’s acquisition of Fiserv’s Fulfillment Services business in 2009, where she also held the title of Senior Vice President, Processing Services. Previously, Ms. Bextel was Regional Branch Manager at Provident Funding, where she managed 13 wholesale branches, provided training and guidance to 39 branches, and assisted in opening 10 new branches within a one-year timeframe. Prior to this position, Ms. Bextel, who is a HUD Direct Endorsed Underwriter, was Vice President, Northeast Regional Underwriting Manager at HomeSide Lending, Inc., where she was responsible for managing the residential underwriting department operating in 8 states, ensuring staff was properly trained and loan files underwritten according to FHA and conforming guidelines. During her career, Ms. Bextel has also held leading operations and underwriting roles at Eagle Federal Savings Bank and Northeast Savings.

In addition to Ms. Bextel, Total Mortgage has hired Elaine Presta as Wholesale Operations Manager with direct operational responsibility for Total Mortgage’s wholesale channel, TMS Funding. Ms. Presta brings to this new position 22 years of experience in operations and underwriting within the mortgage industry.

Elaine Presta - Wholesale Operations Manager

Ms. Presta joins Total Mortgage from ISGN, a leading provider of mortgage technology and services, where she was Assistant Vice President, Mortgage Lending Department. In this position, Ms. Presta was responsible for managing and delegating the workflow of the department to provide optimal customer service and client satisfaction. Ms. Presta joined ISGN through the company’s acquisition of Fiserv’s Fulfillment Services business in 2009, where she also held the title of Assistant Vice President, Mortgage Lending Department. Previously, Ms. Presta was Pipeline Manager, Underwriter, Rate Lock Coordinator, and Broker Liaison at Provident Funding, where she was the primary resource for all underwriting, product, rate and price questions; servicing over 100 brokers in the Northeast Region. Prior to this position, Ms. Presta was Northeast Regional Underwriting Liaison at HomeSide Lending, Inc. where she was responsible for assisting in file flow management, serving as point person for underwriting/product questions for more than 20 Account Executives and over 400 brokers covering mid-Atlantic and Northeast states. During her career, Ms. Presta held operations and underwriting roles at Bank of America, Eagle Federal Savings Bank, and Northeast Savings.

About Total Mortgage Services, LLC

Total Mortgage Services, LLC, a provider of some of the lowest mortgage rates, is an industry-leading direct-to consumer and wholesale mortgage lender. The company has funded over $6 billion in mortgage loans since 1997. Total Mortgage was included in the Inc. Magazines' list of America's Fastest Growing companies in 2010 and holds Better Business Bureau “A” ranking since 1997. Licensed in 21 states, Total Mortgage offers a variety of products and programs including fixed-rate loans, adjustable-rate mortgage loans (ARMs), jumbo loans, FHA mortgages and more. In 2010, Total Mortgage launched its wholesale lending platform TMS Funding. Visit TotalMortgage.com for current mortgage rates, FHA mortgage rates, jumbo mortgage rates, ARM rates as well as other mortgage rates. For more information on Total Mortgage, please visit http://www.totalmortgage.com.

Media Contact:                    
John Lovallo
Lovallo Communications Group
Telephone: 203-526-6371
Email: john(dot)lovallo(at)lovallocommunications(dot)com
Or email Total Mortgage directly at press(at)totalmortgage(dot)com

###

Share article on social media or email:

View article via:

Pdf Print

Contact Author

Ujjwal Bhattarai
ujjwal@totalmortgage.com
(877) 868-2503
Email >
Visit website