We're pleased to be included in the report and to make it available to insurers to help them assess their options.
Atlanta, GA (PRWEB) May 23, 2011
In this report, “Property and Casualty Document Creation and Delivery: The Future for Customer Communications”, Tower looks at several methods for P & C carriers to meet the challenges of multi-channel and multi-lingual customer communications, and includes CEDAR in its examination.
The CEDAR platform improves the effectiveness of communications and the overall customer experience by enabling integrated multi-channel delivery, giving P & C carriers the ability to deliver personally relevant documents to customers according to their preferences whether through email, text, fax, web portals, mobile applications, or print and mail. CEDAR’s Software as a Service (SaaS) platform also lessens the dependency on IT staff by giving more control over both system and rules configuration to business users and compliance departments, shortening the time required to make updates to state-regulated documents.
"Cedar has worked with many of the leading P&C carriers, and we recognize the challenges of managing multi-channel communications," says Lee Nagel, CEDAR's VP, Insurance Practice. "We're pleased to be included in the report and to make it available to insurers to help them assess their options."
To access a free copy of the full TowerGroup report, visit http://www.cedardoc.com/TowerGroup
About CEDAR: CEDAR Document Technologies, Inc. solves the communications challenges of many Fortune 500 companies. CEDAR’s Communications and Servicing Platform enables companies to communicate with customers across multiple distribution channels including email, website, interactive PDF, SMS, Fax, IVR, and traditional print/post. CEDAR’s Software as a Service (SaaS) offerings address the requirements of both regulators and customers for personally relevant communications and increased self-service. CEDAR’s platform integrates with clients’ core systems to unlock the communications potential of the data inside. CEDAR’s technology is highly scalable and flexible, delivering integrated services for complex customer communications across mediums.
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