Merrill & Associates Achieve 7th year as an Avaya Platinum Business Partner

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California based, Merrill & Associates enters into a 7th year of achieving Avaya’s Platinum Certified Business Partner status. On the surface it may seem like another title. However, in order to be considered for the Platinum level; a rigorous process is mandated to attain this level of certification which requires certain levels of expertise on products and services as well as superior customer satisfaction scores.

California based, Merrill & Associates enters into a 7th year of achieving Avaya’s Platinum Certified Business Partner status.

On the surface it may seem like another title. However, in order to be considered for the Platinum level; a rigorous process is mandated to attain this level of certification which requires certain levels of expertise on products and services as well as superior customer satisfaction scores.

Charlotte Melendez-Luna, Director of Sales and Marketing for Merrill, states, “Achieving Avaya Platinum Status goes beyond a name; it ensures our clients are serviced at the highest levels. The process we have to go through in order to be considered for this achievement means peace of mind for our clients and partners, knowing they are receiving the best of the best.”

The team at Merrill is an avant-garde group of technology and business infrastructure specialists with extensive product knowledge and real-life situational expertise. With that kind of insight and knowledge, clients are assured they are getting a product that will meet their current needs and ultimately grow with their business. It is the foresight of Merrill’s team that moves with the ebb and flow of technology.

About Merrill & Associates
Merrill & Associates is a leading provider of end-to-end business communications systems including: Application Development and Integration, Voice over IP (VOIP), Unified Communications, Voice/Data Convergence, Messaging Solutions, Video Conferencing, Contact Center Applications, and Network/Carrier Services. As your full service communications partner, the synthesis of technical expertise, superior customer service and leading edge technology ensures a dedicated team focused on you and your business. For more information, call 800-253 3111.

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James Knapp
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