Our customers using e-signatures have reported strong adoption of electronic transactions ranging from 95% online, 80% in a call center to 70% in the agent channel.
Montreal, QC (PRWEB) May 24, 2011
Insurance carriers looking to see real-world implementations of electronic signatures are invited to attend demonstrations at the Accord Loma Insurance Forum said Silanis Technology – the electronic signature provider for leading carriers including 21st Century, ANICO Direct, Country Financial, Liberty Mutual and Aplifi. Silanis will demonstrate how a paperless insurance application process is executed in self-service, online environment compared to an agent-driven, customer-facing environment. For a demonstration, visit booth #817 in the exhibit hall.
Senior Silanis solution specialists will be demonstrating through various use cases how the company has helped many carriers streamline new business processes and improve customer service with electronic signatures across all channels. These demonstrations will highlight functionality designed specifically to address the needs of the agent community, including:
- Mobile e-signing – no signature tablets required SMS & voice
- Signature support for in-person, user authentication
- Browsing for agents and help-desk staff
- e-Signing on Web-enabled portable devices (iPad & PlayBook)
“Adoption of e-signatures in insurance is reaching critical mass and today’s consumer is demanding a more efficient and convenient way of doing business” says Tommy Petrogiannis, President and CEO of Silanis. “Our customers using e-signatures have reported strong adoption of electronic transactions ranging from 95% online, 80% in a call center to 70% in the agent channel. The most common use cases range from:
- Online, self-service
- Agent-driven, in-person
- Mobile agents
- ePolicy Delivery
- Review of electronic evidence for audit or legal purposes
Silanis is also the chosen e-signature solution for the top technology and service providers to the insurance community. These integrated solutions will be demonstrated at various partner booths and give carriers, agents and brokers even more choice when looking to bring customer transactions online.
Silanis' solutions have processed hundreds of millions of e-signatures since the company was founded in 1992 (50 million in 2010 alone), making it the most widely used e-signature solution. The world’s largest insurance and financial services companies, government agencies, and service providers depend on Silanis to accelerate business transactions and reduce costs while improving compliance with legal and regulatory requirements. The company’s on-premise, cloud and SaaS e-signature solutions eliminate manual, paper-based processing to enable e-commerce and e-government transactions to be executed fully electronically from start to finish.