Lawson Healthcare Announces 2011 Customers of the Year

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Five healthcare provider organizations honored for excellence in key healthcare categories.

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Lawson Software recently announced the recipients of the 2011 Lawson Healthcare Customer of the Year awards. This set of customer awards is announced during the spring of each year. The Customer of the Year awards highlight the work that healthcare organizations have achieved in five key healthcare categories:

  •     Clinical Excellence – This award honors a healthcare organization that has realized excellence in creating a connected healthcare community.
  •     Financial Excellence – This award recognizes a healthcare provider that has achieved excellence in controlling costs, improving margins, boosting revenue and streamlining business operations so their organization can focus on delivering the best patient care possible.
  •     Operational Excellence – This award honors a healthcare organization that is automating administrative functions, improving employee productivity, driving efficiencies and creating sustainable cost reductions to build a solid operational foundation to support future growth.
  •     Integration Excellence – This award recognizes a healthcare organization for creating a foundation for seamless integration across mission-critical hospital information systems, focused on increasing its efficiency, timeliness and accuracy of critical interdepartmental and external exchange and communication processes.
  •     Growth and Expansion – This award honors a healthcare organization that has achieved excellence in leveraging Lawson solutions to enable and support sustainable business growth, including acquisitions, physician partnerships and new models of care.

Lawson Healthcare Customer of the Year award recipients were chosen based on quantifiable business benefits, demonstrated return on investment, tangible time or cost savings and improved patient care.

This year’s Lawson Healthcare Customers of the Year are:
Liberty Healthcare Management for Clinical Excellence
Liberty Healthcare Management (Liberty) was in search of a solution that would help the organization manage multiple business processes, from human resources to scheduling to payroll. As a result, Liberty implemented Lawson Workforce Management. As a result, Liberty has already seen a measurable reduction in overtime expenses.

Albert Einstein Healthcare Network for Operational Excellence
The Albert Einstein Healthcare Network (Einstein) needed to find a business software system to help streamline administrative functions, improve employee compliance, help enhance efficiencies throughout the organization and support sustainable cost reductions.

Einstein implemented the core Lawson products, including the Lawson Human Resource Management suite to achieve these objectives. Einstein is now seeing measurable gains on these initiatives.

New Hanover Regional Medical Center for Financial Excellence
New Hanover Regional Medical Center (NHRMC) implemented the full suite of Lawson Financial applications, NHRMC has since streamlined several financial processes, including vendor payments, invoice imaging and workflow, payroll vouchers and W2s. As an example, the organization has reduced manual invoice processing by 75 percent.

Bon Secours Health Systems Inc. for Integration Excellence
Bon Secours Health Systems Inc. (BSHSI) needed a solution that would help unify disparate financial, procurement, human resources, benefits and payroll process while helping reduce costs through process improvement. The organization implemented the core Lawson solutions and Lawson Cloverleaf Integration Suite. These Lawson solutions helped consolidate, centralize and standardize several BSHSI processes and systems. Now, Lawson is the primary source of record for these key areas.

Indiana University Health for Growth & Expansion Excellence
Indiana University Health (IU Health) needed a system to help bring transparency, accountability, efficiency, and cost savings to its supply chain operations. This was part of the organization’s drive to become the first healthcare network to fully embrace Accountable Care. As a result, IU implemented Lawson Mobile Supply Chain Management (MSCM) and other Lawson applications, which helped deliver improvements including a 50 percent increase in productivity and projected reductions in labor costs of $400,000 over five years.

More details on these customer stories are available at http://www.lawson.com/healthcare under the Healthcare Customer of the Year link.

Lawson Healthcare is the information technology partner that helps manage and connect the clinical, financial and operational information that allows providers to concentrate on their mission of delivering the best patient care possible. Lawson Healthcare has the combination of software, people and industry know-how to help improve the business of healthcare.

About Lawson Software
Lawson Software is a global provider of enterprise software. We provide business application software, maintenance and consulting to customers primarily in specific services, trade and manufacturing/distribution industries. We specialize in and target specific industries including healthcare, services, public sector, equipment service management & rental, manufacturing & distribution and consumer products industries. Our software solutions include Enterprise Financial Management, Human Capital Management, Business Intelligence, Asset Management, Enterprise Performance Management, Supply Chain Management, Service Management, Manufacturing Operations, Business Project Management and industry-tailored applications. Our applications help automate and integrate critical business processes, which enable our customers to collaborate with their partners, suppliers and employees, reduce costs and enhance business or operational performance. Lawson is headquartered in St. Paul, Minn., and has offices around the world. Visit Lawson online at http://www.lawson.com. For Lawson’s listing on the First North exchange in Sweden, Remium AB is acting as the Certified Adviser.

Forward-Looking Statements
This press release contains forward-looking statements that contain risks and uncertainties. These forward-looking statements contain statements of intent, belief or current expectations of Lawson Software and its management. Such forward-looking statements are not guarantees of future results and involve risks and uncertainties that may cause actual results to differ materially from the potential results discussed in the forward-looking statements. The company is not obligated to update forward-looking statements based on circumstances or events that occur in the future. Risks and uncertainties that may cause such differences include but are not limited to: uncertainties in the software industry; uncertainties as to when and whether the conditions for the recognition of deferred revenue will be satisfied; uncertainties as to when and whether signed software license contracts will meet the conditions for the recognition of revenue; uncertainty that a definitive agreement with respect to a potential sale of Lawson will be reached or the terms thereof; the ability to complete such a transaction on a timely basis; the risk that, prior to the completion of any such transaction, Lawson's business may experience significant disruptions, including loss of customers or employees, due to transaction-related uncertainty or other factors; the possibility that legal proceedings may be instituted against Lawson and/or others relating to any such transaction and the outcome of such proceedings; increased competition; the impact of foreign currency exchange rate fluctuations; continuation of the global recession and credit crisis; Lawson’s ability to integrate acquisitions successfully; changes in conditions in the company's targeted industries; the impact of the earthquakes in Japan and New Zealand on the business environment; the outcome of pending litigation and other risk factors listed in the company's most recent Annual Report on Form 10-K filed with the Securities and Exchange Commission. Lawson assumes no obligation to update any forward-looking information contained in this press release.

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