indeni Delivers New Insight Into Firewall Environment for Leumi Card

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indeni’s Proactive Monitoring Capabilities Take a 3-Month Trial Far Beyond User Expectations

indeni, the leader in security operations monitoring, today announced the completion of a successful trial and deployment of its network security monitoring system at Leumi Card, Ltd., a major credit card issuer and acquirer with credit card turnover of around $13.7B in 2010. What began as a limited test of the system’s ability to manage individual firewalls turned into a full-blown deployment across Leumi Card’s entire network, managing all of its firewalls.

“When we began, all I was looking for was a user-friendly system that would integrate easily into our existing network infrastructure and quickly begin alerting administrators about configuration issues and how to correct them,” says Itzhak Assaraf, Leumi Card, Ltd.'s Information Security Technologies Team Leader. With nearly two million card holders, the company sees any downtime as unacceptable, and wanted in place a system that could handle heavy traffic loads while making it easy for administrators to manage a complex firewall setup. Security is a prime focus for Leumi Card; therefore, its network structure segregates functions across many access-restricted firewalls to protect data while still allowing easy access to appropriate users.

"We began the evaluation hoping simply that indeni could flag the errors we were used to seeing,” says Assaraf. “What we got was so much more."

indeni immediately began flagging not only the problems Leumi Card network administrators had commonly encountered in the past, it also began sending email alerts on errors Assaraf’s team had not previously thought were potential problems. Unlike other top-line network monitoring systems such as the one Leumi Card already had in place, indeni’s large, built-in knowledge bases of per-product best practices for network firewalls provided the company’s administrators with the means to recognize and resolve issues that often confound users and result in many hours of troubleshooting.

"For us," Assaraf says, "indeni's ability to proactively flag problems and send email alerts has become mission-critical. With indeni integrated into our network, we are able to stay ahead of potential issues and keep the company's entire business operations running smoothly whatever the traffic load."

Yonadav Leitersdorf, indeni’s CEO, notes that Leumi Card’s experience is not unusual. “We built the system to be as user-friendly as possible,” he says. “It helped Leumi Card cut hours out of setting up new devices and it flags errors to administrators directly via email and SMS so any potential problems are noted before they have a chance to affect network operations. We’re very happy to be able to provide Leumi Card with a system that can keep up with their phenomenal growth.”

indeni is specifically designed to provide proactive monitoring of the firewall environment. It alerts users to many potential problems, such as connectivity issues or devices approaching traffic capacity, before actual failure.

About indeni:
indeni’s solutions are the first to provide true proactive monitoring for network security, giving network administrators an intuitive tool set that cuts setup times from hours to minutes and alerts IT staff to errors before they become a problem. Founded by software and information security experts with decades of IT experience in businesses from startups to Fortune 500 enterprises, indeni's solutions derive from years of observing IT professionals around the world struggling with similar problems. We are committed to providing user-friendly, highly intuitive solutions.


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