Using the ChatterPlug app makes customer reviews truly meaningful, providing more authenticity in reviews and a way for customers to be rewarded for sharing their opinions and feedback for businesses.
Phoenix, AZ (PRWEB) June 03, 2011
ChatterPlug Inc., an on-location customer review and rewards platform announced today the release of its free iPhone application. ChatterPlug’s iPhone application joins its previously released Android application, enabling customers to rate and review businesses while physically on-location, earning rewards for frequent use.
The location-based application allows users to browse the most recent reviews, business details and specials nearby, or to utilize the application’s search engine to seek reviews, details and specials for a specific location. Reviews are submitted in 140 character increments, keeping them quickly readable and understandable for consumers constantly on-the-go.
“We have had great success with Android users since ChaterPlug’s recent release and are excited to bring it to a completely new group of smartphone users in the iTunes app store,” said Chris Book, ChatterPlug CEO & Co-founder. “Using the ChatterPlug app makes customer reviews truly meaningful, providing more authenticity in reviews and a way for customers to be rewarded for sharing their opinions and feedback for businesses.”
ChatterPlug has built an extensive business platform that allows businesses to directly communicate with customers reviewing via their smartphones. Customers benefit from this by seeing improved customer service as their feedback and concerns are immediately addressed due to the real-time response enabled by ChatterPlug.
“Real-time communication between businesses and consumers is vital toward improving the in-store experience for consumers,” said Book. “The ChatterPlug platform is the basis for businesses to serve the instantaneous and ever-changing needs of their consumers.”
Consumers can review any location on ChatterPlug or suggest and review locations not currently in the system. ChatterPlug locations currently cover Arizona, San Francisco and the Midwest, with additional West Coast locations added in the coming days. The ChatterPlug iPhone application is available for free in the iTunes App Store.
ChatterPlug, Inc. was founded in 2010 to provide businesses with a location-based service tool set to enhance customer service and on-premise engagement. The ChatterPlug mobile application allows consumers to write and read authentic, on-location reviews, and is available for free at chatterplug.com. ChatterPlug is headquartered in Scottsdale, AZ. For more information, visit http://www.chatterplug.com.
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