IXACT Contact Implements Innovative Visitor Feedback Tool on Its Website

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Real Estate CRM leader, IXACT Contact, recognizes the importance of website visitor feedback in a big way, implementing a tool on each webpage that allows visitors to rate the site and provide a wide range of feedback

We know that the implementation of this simple technology will lead to myriad benefits over time –not just for us but for our customer

In an effort to further understand prospect and customer needs, wants, and concerns, IXACT Contact, a leader in the real estate software space, now allows website visitors to easily provide feedback from the click of a button, at any stage of their browsing experience.

“I’m thrilled to announce the launch of this exciting new visitor feedback tool. Those looking for a top web-based real estate contact management system, or real estate CRM system will now be able to tell us in real time what they think of our site and its content. This new tool is also a great way for IXACT Contact to understand website visitor motivations so we’ll know how to better meet their needs moving forward” said Rich Gaasenbeek, Vice-President, Sales and Marketing, IXACT Contact.

IXACT Contact is able to use this new tool to turn feedback the company receives into improvements and then prioritize those improvements accordingly. It also allows the firm to engage in dialogue with prospects looking for a robust and easy-to-use real estate marketing system. “We’re always looking for ways to better serve our market and come up with solutions that not only meet their needs, but exceed their expectations. This new website tool is one way that we’re able to do this” commented Gaasenbeek. Visitors to the IXACT Contact site are able to get in touch with a company representative extremely quickly and easily. This helps to eliminate the risk of questions going unaddressed and lost business opportunities.

Leading organizations worldwide have adopted similar types of website technologies to track, measure, and respond to visitor feedback. “We know that the implementation of this simple technology will lead to myriad benefits over time – not just for us but for our customer” said Jon Kay, Chief Technology Officer, IXACT Contact.

About IXACT Contact Solutions Inc.
IXACT Contact® is an easy-to-use Web-based contact management system that helps REALTORS build lasting relationships with past clients, hot prospects and important referral sources. IXACT Contact makes it easy to maintain full contact profiles and to stay in touch with clients in a way that’s personalized, relevant and timely. With IXACT Contact, real estate agents can convert more leads into listings and attract more referrals and repeat business.

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Rich Gassenbeek
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IXACT Contact Real Estate CRM - The Easy Way To Manage Your Contacts