The new customer support department offers a knowledgeable and dedicated staff that is fluent in multiple languages.
(PRWEB) June 08, 2011
Holiday Velvet's success to provide an easy online booking website for holiday rentals to UK, Australian, US and Canadian travelers, has inspired the management team to localize the service into 7 more languages other than English. This allows visitors to choose which language to browse and purchase in.
In addition, Holiday Velvet supports 19 currencies and accepts payments via one fourth largest banking group in Spain, Sabadell Atlantico, that supports all 8 languages. "We have received many requests to support languages and currencies from Europe and Asia. It was only natural for us to make this move and supply our target audience with a true localized website," says James Burrows, co-founder of Holiday Velvet.
The main challenge for a really multi-national transactional site is not restricted to language alone. “The new customer support department offers a knowledgeable and dedicated staff that is fluent in multiple languages,” says Tere Gil, head of the customer support department. Travelers can either book online or over the phone in their native language and get 24/7 support while traveling.
Holiday Velvet is a holiday rental agency that has been operating since 2006 using the internet alone to market their quality holiday apartments and villas all over the world. By choosing a rental agency over a owner's direct website travelers get the safety and piece of mind knowing that a support team is around if anything goes wrong.
If you wish to learn more about Holiday Velvet Holiday apartments, Press Enquiries can be directed to Vanessa at vanessa(at)holiday-velvet(dot)com. You can also try out the German site on http://www.holiday-velvet.de