“UTG has professionally addressed all of our short-term voice issues and paved the way for the future expansion we anticipate with our company.”
Atlanta, GA (PRWEB) June 07, 2011
United Technology Group (UTG), a trusted provider of IT solutions in the Metro Atlanta area, recently partnered with Mitel, the leading provider of Unified Communications (UC) solutions, to streamline internal telecommunications for Definition 6, a unified marketing agency, with an internet-based phone system connecting offices in NY and Atlanta more efficiently. This system implementation was rolled out during the first half of 2011 and serves as the initial phase of a fully managed voice solution project by UTG for Definition 6.
Definition 6 faced a telecommunications hurdle after it acquired its New York office, which consisted of a PR agency and video/post production company. The company struggled with two separate phone systems that were expensive, incompatible and antiquated, making it difficult to bridge the communication between its employees in both NY and Atlanta offices. The phone systems were also highly susceptible to frequent outages, and were unable to even transfer calls or messages between offices.
In order to correct this problem, Definition 6 selected UTG as their trusted IT partner to provide an advanced, modern voice solution. UTG in turn partnered with Mitel to develop a turnkey strategy for addressing Definition 6’s short-term communication issues, while providing a long-term platform for future growth. Through the smooth implementation of the flexible Mitel 3300MXE controller and a new MPLS data network, the agency now boasts a seamlessly integrated voice system that provides all the functionality necessary to maximize collaboration between the two offices.
Additional flexibility within the voice solution includes both Mitel’s Nupoint Messenger IP and Mitel Border Gateway, which are plug & play programs that fully enhance productivity with mobile and remote employees.
“We required a voice solution that unified our offices, was cost effective and was fully managed outside of our hosting infrastructure that we protect and maintain for our client hosted solutions and video content,” said Jeff Katz, President and Chief Operating Officer of Definition 6. “UTG has professionally addressed all of our short-term voice issues and paved the way for the future expansion we anticipate with our company.”
UTG is a leading provider of trusted information technology solutions for mid-sized, enterprise and small businesses throughout the Metro Atlanta region and beyond. Whether collaborating with internal IT staff or serving as an outsourced IT provider, UTG has the flexibility and capabilities to take any client's technology to tomorrow. UTG has always combined an honest approach with personalized service, unparalleled technical know-how and business acumen. This recipe for success has generated long-term trust and delivered real business results for hundreds of faithful clients. Learn more at http://www.utgsolutions.com.
Mitel is a global provider of business communications and collaboration software and services. Through a single cloud-ready software stream, Mitel delivers a powerful suite of advanced communications and collaboration capabilities that provides best-of-breed solutions on any network; extends the "in-office" experience anywhere, on any device; and offers choice of commercial options to fit business needs. For more information visit: http://www.mitel.com.
About Definition 6
Definition 6 is a Unified Marketing Agency that creates brand experiences that unite brands and people in motion. Through imagination, innovation and insight, we execute ideas that deliver continued value across all brand interactions. Since 1997, Definition 6 has been helping clients redefine brand experiences by unifying the disciplines of marketing and technology.
With offices in Atlanta and New York, Definition 6 supports a fast-growing client base that includes The Coca-Cola Company, HBO, La Quinta Inns & Suites, VeriFone, Cox Enterprises, Nickelodeon, Mitsubishi and Cinnabon. For more information on Definition 6’s Unified Marketing Services, or to learn more about the agency’s award-winning work, please visit http://www.definition6.com.